Top services, top cleanliness
The only downside is the thin walls of the rooms, as soon as the neighbor sneezes, and the hotel is quite far from Palma airport.

Superb hotel, comfortable room, large bathroom, very pleasant staff

We spent a week in the hotel, the room and the service were great, especially Isa and Lidia gave us spectacular service, very friendly and very kind, thank you very much girls ??
The only drawback we have had is that we had half board and the dinner buffet was not up to par, quite bad, on the other hand, the breakfast was good.
Porto Colón is very beautiful, a very quiet area with little atmosphere.

Ouch ouch ouch, the Vistamar hotel in PortoColom where to start…?
First the positives:
- The service at reception and the room and restaurant staff are very nice and very friendly, nothing to complain about.
- The rooms are pretty much clean despite a shower head that hasn't been descaled for a long time.
- The location of the hotel which borders the port of Portocolom and located next to a cove.
- Correct bedding

And so... that's all...

The negative points are therefore numerous:
- Elevator broken for more than a week with a busy hotel. We had to take the stairs the entire stay.
- Far too much noise in the hotel which is poorly soundproofed. Impossible to sleep during the first nights.
- Swimming pool hours not adapted to customers
- A breakfast REALLY to be reviewed (big lack of quality and variety, particularly regarding the fruits)
- Bar much too expensive compared to prices in the town of Portocolom
- The pool towel service / safe are paid options. Not great for a four star
- No private parking space.
- Room door lock broken as batteries were not checked prior to stay
- The hotel manager not knowing how to say hello and not having a sense of welcome / really not friendly

Ultimately, we do NOT recommend this hotel if you are looking for a four star hotel. In our opinion, it is more of a three-star hotel, perhaps in need of improving its offer.

In addition, we recommend the western part of the island, which has more things to see. This part of the island is more dedicated to elderly people and families.

A great little hotel with two pools. Everything was very clean, everyone was super friendly and helpful. Thanks to everyone, especially Maria (reception), Isa (service) and the nice cook who makes delicious omelettes for breakfast, everyone is so nice and, despite the stress, is always up for little jokes. Highly recommended...we'll definitely be back! ?????