Residentie Mallorca Portofino
€ 83
1 nacht van 22/03 tot 23/03  
De getoonde prijs is per accommodatie, bijv. Appartement 3 volwassenen + 1 kind (jonger dan 15 jaar) - 1 slaapkamer - Balkon, van 22/03 tot 23/03 . In Frankrijk zijn de getoonde prijzen exclusief toeristenbelasting.

Klantenbeoordelingen Mallorca Portofino

3.8

Goed

626 beoordelingen

5

41.1 %

4

28.1 %

3

14.5 %

2

6.2 %

1

10.1 %

Michael Pereira

il y a 4 maanden sur Google

5/5
the receptionist was able to find solutions to our problems.
And we had a nice time...
Thank you Pierre and Holidays
Beoordeling 2024-01-12 10:50:07

(Translated by Google) Dear Michael,
Thank you for this excellent feedback following your stay at Pierre & Vacances Mallorca Portofino.

We are delighted to know that our reception staff was able to find solutions to your problems and that you had a pleasant time with us. Your satisfaction is our priority and we are happy that our team helped make your stay enjoyable. Thank you also for your trust in Pierre and Vacances.

Looking forward to welcoming you again for another equally successful experience,


Guest Relationship

(Original)
Cher Michael,
Merci pour cet excellent retour suite à votre séjour au Pierre & Vacances Mallorca Portofino.

Nous sommes ravis de savoir que notre personnel de la réception a su trouver des solutions à vos problèmes et que vous avez passé un agréable moment chez nous. Votre satisfaction est notre priorité et nous sommes heureux que notre équipe ait contribué à rendre votre séjour agréable. Merci également pour votre confiance envers Pierre et Vacances.

Au plaisir de vous recevoir de nouveau pour une autre expérience tout aussi réussie,


Guest Relation

Ana Rita Araújo

il y a 4 maanden sur Google

2/5
The location is good. It is right next to a pharmacy, there are three supermarkets very close by and around there are several shops and restaurants.
I liked the cleanliness of the beds and the bathroom and that's why I gave the room 3 stars.
Beoordeling 2024-01-12 13:50:07

(Translated by Google) Dear Ana Rita,
We appreciate your kind comment.

It was a pleasure to receive your visit and we were very pleased with your words. We enjoy, in fact, a privileged location and aim to provide every comfort to those who visit us. It's good to see him recognized.

We ensure that cleanliness is one of our priorities, so it's great to know that the apartment was in good condition during your stay.

We will always be available to welcome you.
Yours sincerely,

General Manager

(Original)
Cara Ana Rita,
agradecemos o seu simpático comentário.

Foi um prazer receber a sua visita e ficamos muito satisfeitos com as suas palavras. Desfrutamos, com efeito, de uma localização privilegiada e visamos proporcionar todo o conforto a quem nos visita. É bom vê-lo reconhecido.

Asseguramos que a limpeza é uma das nossas prioridades, por isso, é ótimo saber que o apartamento estava em boas condições durante a sua estadia.

Estaremos sempre disponíveis para a receber.
Atenciosamente,

General Manager

Fiorella Firmapaz

il y a 4 maanden sur Google

5/5
Very nice apartments, with a good location and a good view of the sea. Everything very nice
Beoordeling 2024-01-12 11:24:41

(Translated by Google) Dear Fiorella,
It is very gratifying to know from your comments that we have been able to meet your expectations and that you have enjoyed these days with us.

We are glad that your stay at our facilities was satisfactory.
On the other hand, we are glad that you enjoyed the beautiful views.

We will love to welcome you again very soon.

Greetings,


Guest Relationship

(Original)
Estimada Fiorella,
Resulta muy gratificante conocer por sus comentarios que hemos podido satisfacer sus expectativas y que ha disfrutado de estos días a nuestro lado.

Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria.
Por otra parte, nos alegra que disfrutara de las hermosas vistas.

Nos encantará recibirle nuevamente muy pronto.

Cordiales saludos,


Guest Relation

Mv 64

il y a 4 maanden sur Google

4/5
Great location, the apartment has a wonderful view and is spacious. The staff is very pleasant and responsive. The negative points: it's quite noisy, the apartment had obviously not been cleaned before our arrival because the floor was full of seeds, hair and other crumbs. There are no sponges or dishwashing liquid provided, so we bought some but have doubts whether the previous tenants took this trouble. So a word of advice: clean your dishes well before using them. Despite this, it is very reasonable for the price!
Beoordeling 2024-01-12 11:24:37

(Translated by Google) Dear host,
Thank you for this positive feedback following your stay at Pierre & Vacances Mallorca Portofino.

We are delighted to read that you appreciated the location, the magnificent view and the spaciousness of the apartment, as well as the kindness and responsiveness of our staff. We are proud of our location in Santa Ponsa and the quality of our services.

However, we are sorry to hear that you found the apartment noisy and that the cleanliness did not meet your expectations. We take our customer feedback very seriously and will strengthen our cleaning procedures to prevent this from happening again. We are sorry that the maintenance kit was missing in your apartment, we invite our customers to go to reception to resolve any issues immediately.

We hope to have the opportunity to welcome you again,
Best regards


Guest Relationship

(Original)
Cher hôte,
Merci pour ce retour positif suite à votre séjour au Pierre & Vacances Mallorca Portofino.

Nous sommes ravis de lire que vous avez apprécié l'emplacement, la vue magnifique et l'amplitude de l'appartement, ainsi que la gentillesse et la réactivité de notre personnel. Nous sommes fiers de notre emplacement à Santa Ponsa et de la qualité de nos services.

Cependant, nous sommes désolés d'apprendre que vous avez trouvé l'appartement bruyant et que la propreté n'était pas à la hauteur de vos attentes. Nous prenons très au sérieux les retours de nos clients et nous allons renforcer nos procédures de nettoyage pour éviter que cela ne se reproduise. Nous sommes navrés que le kit d'entretien était absent dans votre appartement, nous invitons nos clients à se rendre à la réception afin de résoudre toute incidence dans l'immédiat.

Nous espérons avoir l'opportunité de vous recevoir de nouveau,
Bien cordialement


Guest Relation

Sabrina MORA-PUJOL

il y a 4 maanden sur Google

4/5
excellent location, apartment not bad, on the other hand if your neighbors are a little noisy the "paper" walls will not help you, on the other hand the reception is very responsive to this kind of disappointment
Beoordeling 2024-01-12 11:50:06

(Translated by Google) Dear Sabrina,
Thank you for your comment on Pierre & Vacances Mallorca Portofino.

We are delighted that you enjoyed your stay with us as well as the location.

However, we apologize for the inconvenience mentioned and would like to thank you for reporting this issue. We are happy that our team was able to respond quickly to help you.

Thank you for highlighting your apartment.

We hope to have the opportunity to welcome you again,


Guest Relationship

(Original)
Chère Sabrina,
Merci pour votre commentaire sur Pierre & Vacances Mallorca Portofino.

Nous sommes ravis que vous ayez apprécié votre séjour parmi nous ainsi que l'emplacement.

Cependant, nous sommes désolés pour les désagréments cités et tenons à vous remercier d'avoir signalé ce problème. Nous sommes heureux que notre équipe ait pu réagir rapidement pour vous aider.

Merci d'avoir mis en avant votre appartement.

Nous espérons avoir l'opportunité de vous recevoir de nouveau,


Guest Relation

Even geduld...