Residentie Les Balcons de Bellevarde
€ 252
2 nachten van 10/12 tot 12/12  
De getoonde prijs is per accommodatie, bijv. Appartement 4 personen - 1 slaapkamer - Op het zuiden, van 10/12 tot 12/12 . In Frankrijk zijn de getoonde prijzen exclusief toeristenbelasting.

Klantenbeoordelingen Les Balcons de Bellevarde

4.0

Zeer goed

22 beoordelingen

5

40.9 %

4

40.9 %

3

4.5 %

2

4.5 %

1

9.1 %

Audy Bllt

il y a 3 maanden sur Google

1/5
To flee !! One star because it is impossible to put zero.
As mentioned in other comments the residence is far from the center and the whole is old and poorly maintained. Deplorable bedding. Balcony dilapidated and unsafe for children.
But the worst that happened to us in this residence were bed bugs!
We were bitten and found bugs in our bed in the middle of our stay.
After contacting the management, we were told that we had to manage on our own if we wanted to relocate but that we could stay in the apartment: this problem being benign!!
We therefore had to find accommodation in the middle of our stay in the middle of the summer period and carry out all the disinfection of our belongings, which necessarily impacted our stay and our finances since only the hotels had availability in the middle of the week. .
Who indeed would stay in an apartment with bedbugs especially since we have young children….
We have certainly been reimbursed for the stay but to this day still no support for the cleaning costs or the relocation that we had to pay for and therefore a significant financial impact, not to mention the moral and time impact on our holidays…
Beoordeling 2023-09-25 20:06:10

(Translated by Google) Thank you for taking the time to leave a review about your stay at the Les Balcons de Bellevarde residence. We are surprised to hear about bed bugs as it is not a common problem at our property. Indeed, strict control measures are regularly put in place to guarantee the cleanliness and comfort of our residences.

The residence offers many advantages, such as its proximity to the ski slopes and its magnificent setting, which are generally very appreciated by our guests. However, we are aware that your experience was not satisfactory.

If you would like to discuss your stay in more detail, do not hesitate to send us a private message on our social networks. We hope to have the opportunity to welcome you again to show you that we can do better.

The Pierre & Vacances team

(Original)
Merci d'avoir pris le temps de laisser un avis sur votre séjour à la résidence Les Balcons de Bellevarde. Nous sommes surpris d'entendre parler de punaises de lit, car ce n'est pas un problème courant dans notre établissement. En effet, des mesures de contrôle strictes sont régulièrement mises en place pour garantir la propreté et le confort de nos résidences.

La résidence offre de nombreux atouts, tels que sa proximité aux pistes de ski et son cadre magnifique, qui sont généralement très appréciés par nos clients. Cependant, nous sommes conscients que votre expérience n’a pas été satisfaisante.

Si vous souhaitez discuter plus en détail de votre séjour, n'hésitez pas à nous écrire en message privé sur nos réseaux sociaux. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous montrer que nous pouvons faire mieux.

L'équipe Pierre & Vacances

Julien Michel

il y a 3 maanden sur Google

5/5
5-day stay in a 2-room apartment. Perfect location with hiking trails just behind the residence, and just a 20-minute walk from the center of Val d'Isère.
Well equipped and comfortable apartment. We will not hesitate to return.

Tatiana Sato - Le Manchec

il y a 3 maanden sur Google

3/5
Quite disappointed with this Pierre et Vacances compared to other sites. The residence is out of the center of Val d'Isere and requires taking the car. There is no lift to take luggage up to the apartments, for a 4 star, that seems inconceivable to me. The apartments are quite small.
Beoordeling 2023-09-18 17:34:15

(Translated by Google) First of all, we would like to thank you for choosing Pierre & Vacances for your stay in Val d'Isère, Tatiana. We sincerely regret that certain aspects of your stay did not give you complete satisfaction.

We understand your concerns regarding the lack of elevator and the size of the apartments. For a future stay, do not hesitate to seek help from our telephone advisors. They are specially trained to direct you to a destination equipped according to your wishes. Your comfort and well-being are essential to us.

Rest assured that your comments have been taken into account and will be passed on to the teams concerned, in order to constantly improve the quality of our services and facilities.

We hope that you will give us another opportunity to satisfy you during your next stay in one of our residences.

Sincerely,

The Pierre & Vacances team.

(Original)
Tout d'abord, nous tenons à vous remercier d'avoir choisi Pierre & Vacances pour votre séjour à Val d'Isère, Tatiana. Nous regrettons sincèrement que certains aspects de votre séjour ne vous aient pas donné entière satisfaction.

Nous comprenons vos préoccupations concernant l'absence d'ascenseur et la taille des appartements. Pour un futur séjour, n'hésitez pas à solliciter l'aide de nos téléconseillers. Ils sont spécialement formés pour vous orienter vers une destination équipée conformément à vos souhaits. Votre confort et votre bien-être sont essentiels pour nous.

Soyez assurée que vos remarques ont été prises en compte et seront transmises aux équipes concernées, afin d'améliorer constamment la qualité de nos services et installations.

Nous espérons que vous nous donnerez une nouvelle occasion de vous satisfaire lors d'un prochain séjour dans l'une de nos résidences.

Cordialement,

L'équipe Pierre & Vacances.

Marc Guyon

il y a 3 maanden sur Google

4/5
Well received and oriented on arrival by the reception as it should be. Rooms meet expectations. This makes the installation faster.

giovanni bonora

il y a 3 maanden sur Google

4/5
Good apartments, not very big but practical. Needs some maintenance. Discreet services. Convenient location
Even geduld...