Grappig maar moet nog echt een volwassen outlet worden. Geen vergelijk met la vallee village marne la vallee en bataviastad lelystad.
Beoordeling 2022-08-11 09:54:07
(Translated by Google) Hi SWy,
We are sorry to read that your stay was not to your liking and we apologize for that.
At Pierre & Vacances, we promise to provide you with an exceptional experience and you can be sure that if we don't meet the expectations of our guests, we will always care.
Thank you for taking the time to bring your comment to our attention. It will help us improve and make sure your stay meets your expectations.
Sincerely,
The Pierre & Vacances team
(Original)
Hallo S Wy,
Het spijt ons te lezen dat uw verblijf niet naar wens was en wij verontschuldigen ons daarvoor.
Bij Pierre & Vacances beloven we u een uitzonderlijke ervaring te bieden en u kunt er zeker van zijn dat we het ons altijd aantrekken als we niet aan de verwachtingen van onze gasten voldoen.
Dank u dat u de tijd heeft genomen om uw opmerking onder onze aandacht te brengen. Het zal ons helpen om te verbeteren en ervoor te zorgen dat uw verblijf aan uw verwachtingen voldoet.
Met vriendelijke groet,
Het Pierre & Vacances team
matcha lanta resort
il y a
1 week
sur Google
5/5
Good products for firecrackers and confetti
Sarra A
il y a
3 weken
sur Google
2/5
Residence enjoying a good setting for a few quiet days (apart from weekends) with a SPA and swimming pool at the top.
However, note a deterioration in the services: no coffee or pod kit on our arrival, no more than 2 bathrobes in an apartment for 4 people, no more slippers provided, garbage bags "at our expense" according to the hostess at the reception ...
Moreover, the friendliness of the staff is not uniform: we had to deal with a hostess who was not at all friendly or professional to receive our requests, spoiling the professionalism and friendliness of the rest of the team.
Beoordeling 2023-01-12 09:56:48
C'est avec attention que nous prenons connaissance de votre retour Sarra. Nous vous sommes reconnaissants d'avoir pris le temps de nous en faire part.
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous avons à cœur de vous offrir des prestations à la hauteur des exigences fixées par notre marque Pierre & Vacances. C'est pourquoi nous sommes étonnés par votre avis. Sachez que vos retours nous sont précieux et permettent de nous améliorer continuellement.
Nous sommes tout de même satisfaits de votre retour concernant le calme et l'espace aquatique de notre résidence.
Nous espérons que vous nous renouvellerez votre confiance pour un prochain séjour !
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
It is with attention that we take note of your return Sarra. We appreciate you taking the time to let us know.
We are sorry to read that your stay did not meet your expectations.
We are committed to offering you services that meet the requirements set by our Pierre & Vacances brand. That's why we are surprised by your review. Know that your feedback is valuable to us and allows us to continually improve.
We are still satisfied with your feedback regarding the calm and aquatic area of our residence.
We hope that you will renew your confidence in us for a future stay!
Have a nice day and see you soon.
The Pierre & Vacances team
Julia Lefebvre
il y a
1 maand
sur Google
5/5
Quiet and ideal location, less than 5 min walk from the beach
Smiling and welcoming staff
Visit to do in low season for calm, free parking and few people on the beach
Beoordeling 2022-12-28 16:11:16
Merci pour ce commentaire réjouissant, Julia.
Enchantés de lire que votre séjour s'est bien déroulé 🤩.
Hâte de vous revoir bientôt 😉!
Belle journée et à très vite,
L'équipe Pierre & Vacances.
(Translated by Google)
Thank you for this encouraging comment, Julia.
Delighted to read that your stay went well 🤩.
Looking forward to seeing you again soon 😉!
Have a nice day and see you soon,
The Pierre & Vacances team.
juliette SAUTRON
il y a
2 maanden
sur Google
4/5
Warm welcome and handing over of the keys fairly quickly when we arrived. Cleanliness not the best, but that's ok. Nickel bed linen, but only 30x50cm towels. We asked for bigger ones for the shower, but new little ones were dropped off for us 😒. In short for a short stay it was perfect. But we will not do it again for a longer period too cramped space with children. In the kitchen area, a hood is missing. No on-site parking reservation, all done in advance. We were lucky, parking becomes free a few streets away. Supermarket nearby as well as casino, bakery and market all by the sea. For us also appreciation of the horses in training on the racecourse (my son loved it)
Beoordeling 2022-12-02 13:40:05
Ravis que votre séjour vous ait plu Juliette ! 😊
Votre satisfaction nous est chère, soyez donc assurée que vos remarques et suggestions nous seront extrêmement utiles dans notre démarche d’amélioration continue. 👍
Au plaisir de vous revoir !
L'équipe Pierre & Vacances
(Translated by Google)
Glad you enjoyed your stay Juliette! 😊
Your satisfaction is important to us, so rest assured that your comments and suggestions will be extremely useful to us in our continuous improvement process. 👍
S Wy
il y a 6 maanden sur
Google
Grappig maar moet nog echt een volwassen outlet worden. Geen vergelijk met la vallee village marne la vallee en bataviastad lelystad.
(Translated by Google) Hi SWy,
We are sorry to read that your stay was not to your liking and we apologize for that.
At Pierre & Vacances, we promise to provide you with an exceptional experience and you can be sure that if we don't meet the expectations of our guests, we will always care.
Thank you for taking the time to bring your comment to our attention. It will help us improve and make sure your stay meets your expectations.
Sincerely,
The Pierre & Vacances team
(Original)
Hallo S Wy,
Het spijt ons te lezen dat uw verblijf niet naar wens was en wij verontschuldigen ons daarvoor.
Bij Pierre & Vacances beloven we u een uitzonderlijke ervaring te bieden en u kunt er zeker van zijn dat we het ons altijd aantrekken als we niet aan de verwachtingen van onze gasten voldoen.
Dank u dat u de tijd heeft genomen om uw opmerking onder onze aandacht te brengen. Het zal ons helpen om te verbeteren en ervoor te zorgen dat uw verblijf aan uw verwachtingen voldoet.
Met vriendelijke groet,
Het Pierre & Vacances team
matcha lanta resort
il y a 1 week sur
Google
Good products for firecrackers and confetti
Sarra A
il y a 3 weken sur
Google
Residence enjoying a good setting for a few quiet days (apart from weekends) with a SPA and swimming pool at the top.
However, note a deterioration in the services: no coffee or pod kit on our arrival, no more than 2 bathrobes in an apartment for 4 people, no more slippers provided, garbage bags "at our expense" according to the hostess at the reception ...
Moreover, the friendliness of the staff is not uniform: we had to deal with a hostess who was not at all friendly or professional to receive our requests, spoiling the professionalism and friendliness of the rest of the team.
C'est avec attention que nous prenons connaissance de votre retour Sarra. Nous vous sommes reconnaissants d'avoir pris le temps de nous en faire part.
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous avons à cœur de vous offrir des prestations à la hauteur des exigences fixées par notre marque Pierre & Vacances. C'est pourquoi nous sommes étonnés par votre avis. Sachez que vos retours nous sont précieux et permettent de nous améliorer continuellement.
Nous sommes tout de même satisfaits de votre retour concernant le calme et l'espace aquatique de notre résidence.
Nous espérons que vous nous renouvellerez votre confiance pour un prochain séjour !
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
It is with attention that we take note of your return Sarra. We appreciate you taking the time to let us know.
We are sorry to read that your stay did not meet your expectations.
We are committed to offering you services that meet the requirements set by our Pierre & Vacances brand. That's why we are surprised by your review. Know that your feedback is valuable to us and allows us to continually improve.
We are still satisfied with your feedback regarding the calm and aquatic area of our residence.
We hope that you will renew your confidence in us for a future stay!
Have a nice day and see you soon.
The Pierre & Vacances team
Julia Lefebvre
il y a 1 maand sur
Google
Quiet and ideal location, less than 5 min walk from the beach
Smiling and welcoming staff
Visit to do in low season for calm, free parking and few people on the beach
Merci pour ce commentaire réjouissant, Julia.
Enchantés de lire que votre séjour s'est bien déroulé 🤩.
Hâte de vous revoir bientôt 😉!
Belle journée et à très vite,
L'équipe Pierre & Vacances.
(Translated by Google)
Thank you for this encouraging comment, Julia.
Delighted to read that your stay went well 🤩.
Looking forward to seeing you again soon 😉!
Have a nice day and see you soon,
The Pierre & Vacances team.
juliette SAUTRON
il y a 2 maanden sur
Google
Warm welcome and handing over of the keys fairly quickly when we arrived. Cleanliness not the best, but that's ok. Nickel bed linen, but only 30x50cm towels. We asked for bigger ones for the shower, but new little ones were dropped off for us 😒. In short for a short stay it was perfect. But we will not do it again for a longer period too cramped space with children. In the kitchen area, a hood is missing. No on-site parking reservation, all done in advance. We were lucky, parking becomes free a few streets away. Supermarket nearby as well as casino, bakery and market all by the sea. For us also appreciation of the horses in training on the racecourse (my son loved it)
Ravis que votre séjour vous ait plu Juliette ! 😊
Votre satisfaction nous est chère, soyez donc assurée que vos remarques et suggestions nous seront extrêmement utiles dans notre démarche d’amélioration continue. 👍
Au plaisir de vous revoir !
L'équipe Pierre & Vacances
(Translated by Google)
Glad you enjoyed your stay Juliette! 😊
Your satisfaction is important to us, so rest assured that your comments and suggestions will be extremely useful to us in our continuous improvement process. 👍
It's a pleasure to see you again !
The Pierre & Vacances team