Good
Kittens around the hotel.
The food was quite good.
Parking is available in the mornings, although it fills up quite quickly as the day progresses. Bad
Wi-Fi on the TVs: The TVs connect to the hotel's Wi-Fi network, but you can't open apps because it's not possible to log in to the captive portal. To work around this, you have to resort to unintuitive methods, such as sharing your mobile connection to open the browser and manually configuring the gateway IP. In 2026, the MAC addresses of the hotel TVs should be pre-authorized to avoid this problem.
Hotel map: The information sheet is printed on a single sheet of paper, with a poorly centered image and quite poor print quality.
Cocktails: Drinks like the mojito, daiquiri, and piña colada have an artificial flavor reminiscent of mouthwash. Hallway floors in the rooms: Very dirty and stained.
No bananas

Our stay at the Drago Park Hotel was planned to last a week, but it ended up lasting barely eight hours.

We arrived on Monday the 5th and, after spending one night, decided to leave on Tuesday the 6th. I want to start by highlighting that the staff were polite and courteous at all times, and our criticism is not directed at the staff, but at the state of the facilities and the way our departure was handled.

We believe the hotel is in urgent need of renovation. There is visible dampness in different areas of the facilities, and you can see it on the doors as you walk towards the rooms. In our case, the musty smell in the room was also quite noticeable.

We had booked a family room and discovered that it didn't have a refrigerator. Traveling with a 2-year-old child, we consider a refrigerator essential for properly storing their food and other items.

The beds also need replacing. The springs were noticeable, and both the pillows and cushions were very uncomfortable and clearly worn out. In my case, I'm also very familiar with these types of products because I manufacture mattress protectors and other sleep-related items, so I can easily identify when a product is severely worn and needs replacing. Even the sofa bed mattress was in a condition that, in our opinion, required replacement.

Another aspect that particularly concerned us was finding tiny insects, resembling termites, on the wooden doors. We can't say for sure what they were, but we do believe it's something that should be professionally inspected and, combined with the other issues, increased our concern about the state of the facilities.

On Tuesday, when we informed reception that we wanted to leave, we were told they couldn't refund the proportional amount of our stay because the booking had been made through Lastminute. We subsequently contacted Lastminute as well, but they also refused to take responsibility for the situation, arguing that they wouldn't accept the video we recorded of the small insects we found.

We didn't request a room change because, frankly, the problem we perceived wasn't just our room, but the overall condition of the facilities. We felt that changing rooms wouldn't solve the problems with dampness, the state of the beds and mattresses, or the general deterioration we had observed.

I'm not writing this review to harm the hotel, but to document an experience that I believe should be reviewed, especially since it's advertised as a 4-star hotel.

I think a thorough renovation of the facilities, along with a check of the furniture, mattresses, pillows, and any potential dampness or pest problems, would be necessary for the experience to live up to the advertised rating.

For our part, we will neither return nor recommend it. They failed to help us with the one thing they could have.

I stayed at Hotel Drago Park for a week. I had read reviews beforehand that shocked me quite a bit before my departure. Don't listen to them!! I had a fantastic holiday. To start with, the staff is super nice. Especially Enza at reception and Wilson and Matthias from the animation team. Many different activities were offered, which they enthusiastically participated in themselves. The hygiene is also excellent! Your room is cleaned every day and you receive clean towels. The pool area and the hotel itself were also cleaned every day. The food was also very tasty. I saw new items every day, and they kept a close eye on things running out so they could restock. During my holiday, new parasols and side tables were installed. The only downside I have is that it can be very slippery by the pool, so keep this in mind when walking there. The hotel is located in a remote town, but I had no problem with that.

Honestly, for a 4-star hotel, it leaves a lot to be desired; it needs much more maintenance.
And a proper renovation... To get to the C100 area, you have to go through the gym or go down one set of stairs only to have to go back up another... We saw many newcomers who arrived completely lost too... we weren't the only ones... The food was scarce, and they cleared the dining room early... The coffee machines were broken, and the queues were endless... No way... This isn't a 4-star hotel, not even close.