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A opinião dos nossos viajantes Les Ravines

3,9

Com base em 140 avaliação

5

40.0 %

4

32.1 %

3

10.7 %

2

7.1 %

1

10.0 %
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Florence Vial

Há 2 mês sobre Google

4/5
Residence right in the center of the resort, clean.
Axel at reception was very kind and helpful.
Parking just steps away with two electric charging points at the back.
Laundromat in the building.
And just a stone's throw from the amazing Miche Meule bakery.
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Luna Palladino

Há 2 mês sobre Google

1/5
I booked an apartment at the Résidence Les Ravines in Méribel, managed by Maeva, through Booking.com for 7 nights (July 30th to August 6th) for €629. Upon arrival, the apartment was in an unacceptable state of hygiene: accumulations of dirt and thick dust behind the pull-out bed and around the refrigerator. Faced with this unsanitary condition, we were forced to leave after just ONE NIGHT. After an initial refusal from reception, Maeva customer service finally acknowledged the problem by email, offering us a ridiculous refund of only €81 (not even the price of one night!). It's shameful to make a customer pay for 6 nights not used due to their own negligence. We refused this offer and opened an official dispute via PayPal against Booking to claim our €539. Their customer service is deplorable, and their hygiene is appalling. I strongly advise against staying at this residence in Méribel!
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Carole Girard

Há 3 mês sobre Google

4/5
We had a wonderful week in Ravines, staying in a renovated studio with a mountain view.
The accommodation was clean and well-equipped, although a bit small for four people in our opinion.
The staff were friendly, professional, and attentive.
The exterior could use some updating. Parking was free and accessible in just a few minutes.
All shops were within walking distance. The Olympic Park was also nearby (a few minutes' walk).
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Hugo M

Há 3 mês sobre Google

1/5
AVOID AT ALL COSTS!!!
The manager is aggressive and condescending.

We booked a room for 3 adults and were given a room for 2 adults and 2 children. So, it was impossible to sleep.
The rooms are very small and, above all, expensive.
Avaliações 2026-07-30 11:48:21

Nous sommes particulièrement surpris par la situation que vous décrivez, tant concernant l'accueil qui vous a été réservé que l'hébergement attribué, Hugo.

La qualité de l'accueil et l'attention portée à nos visiteurs sont pourtant au cœur des priorités de nos équipes. Nous regrettons sincèrement que votre expérience ait été tout autre.

Afin de mieux comprendre les circonstances de ce séjour, nous vous invitons à nous contacter via notre formulaire dédié : https://contactariane.pierreetvacances.com/fr-fr

Nos équipes pourront ainsi étudier la situation plus en détail et vous apporter une réponse adaptée.

L'équipe Pierre & Vacances

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