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You could not sleep in the night. Insulation was thin, so everything was heard over all in the night. Smoke came into the room from the balcony. No porridge in the morning. In the bathroom not properly water proof.
When I booked on 27th August for a 2 night stay for 10th - 12th Aug for €201, after payment the website crashed, called hotel and was advised of a system error. I have called everyday to confirm reservation as I was sent and email this week thanking me for my stay and haven’t even been yet! Still waiting for the hotel to contact me! Roger was sorting it yesterday and was going to get back to me! Ridiculous.
I stayed at El Puerto Hotel 4 times during the past year and I was quite satisfied. I feel at home and I will certainly return to the hotel in the future. More chairs should be added in the lobby. Also a bathroom.
Tout etaié bien. Le diner pas top. Petit déjeuner tres bien Personnel bien Situation géographique bien. Bon rapport qualité-prix. Wifi pas partout, il se perd parfois. La piscine très bien. Propreté CV.