When I booked on 27th August for a 2 night stay for 10th - 12th Aug for €201, after payment the website crashed, called hotel and was advised of a system error. I have called everyday to confirm reservation as I was sent and email this week thanking me for my stay and haven’t even been yet! Still waiting for the hotel to contact me! Roger was sorting it yesterday and was going to get back to me! Ridiculous.

I stayed at El Puerto Hotel 4 times during the past year and I was quite satisfied. I feel at home and I will certainly return to the hotel in the future. More chairs should be added in the lobby. Also a bathroom.

Colse to all wonderful restaurants. Close to the beach. Absolutely stunning view of the sea. Love the romm & bathroom. Love the balcony with the sea view.i would love to go back there hopefully some day

Au départ surpris par la hauteur de l’hôtel ainsi que des immeubles en façade mer , nous avons apprécié le conforte notre chambre et la disponibilité des équipes ainsi que leur amabilité. Le petit déjeuner est très bien avec un choix important en sucré et salé. Pour le dîner il y avait des jours meilleurs que d'autres mais dans l'ensemble nous avons toujours trouvé des plats à notre convenance.

Buen trato por parte de los empleados. Localización estupenda en pleno paseo marítimo. Buen servicio.Limpieza óptima. La piscina es preciosa y sus vistas más aun. Mucha facilidad para guardar coche bien en zona azul o parking.