Zeer goed
761 beoordelingen
Mona Decroos
il y a 1 jaar sur Google
(Translated by Google) Dear Mona,
Thanks for your feedback.
We are pleased that you had a pleasant stay and that the cleanliness of the rooms and the extensive breakfast met your expectations.
We will be happy to assist you again next time.
Sincerely,
Carlos Fernández, General Manager
(Original)
Beste Mona,
Bedankt voor uw feedback.
Het doet ons veel genoegen dat u een aangenaam verblijf heeft gehad en dat de netheid van de kamers en het uitgebreide ontbijt aan uw verwachtingen voldeden.
Een volgende keer staan we graag weer voor u klaar.
Hartelijke groet,
Carlos Fernández, General Manager
Denise Steffens
il y a 5 maanden sur Google
(Translated by Google) Dear Denise,
Thanks for your review.
We are delighted that you and your dog had a great holiday with us and that our staff gave you a warm welcome. We appreciate your recommendation and are pleased that you would come to us again.
We regret that the kitchen equipment in your apartment did not meet your expectations. We will consider your suggestion for improvement regarding the provision of cooking pots, pans and scissors. Regarding the tourist fee, we would like to point out that this is usually mentioned when booking. We apologize if this did not happen in your case.
We would be pleased to welcome you again and to be able to convince you completely of us.
P&V Guest Relations
(Original)
Liebe Denise,
vielen Dank für Ihre Bewertung.
Es freut uns sehr, dass Sie und Ihr Hund einen großartigen Urlaub bei uns verbracht haben und unser Personal Ihnen einen herzlichen Empfang bereitet hat. Wir schätzen Ihre Empfehlung und freuen uns, dass Sie wieder zu uns kommen würden.
Wir bedauern, dass die Küchenausstattung in Ihrem Apartment nicht Ihren Erwartungen entsprochen hat. Wir werden Ihren Verbesserungsvorschlag bezüglich der Bereitstellung von Kochtöpfen, Pfannen und einer Schere berücksichtigen. Bezüglich der Touristengebühr möchten wir darauf hinweisen, dass diese in der Regel bei der Buchung erwähnt wird. Wir entschuldigen uns, falls dies in Ihrem Fall nicht geschehen ist.
Wir würden uns freuen, Sie wieder einmal bei uns zu begrüßen und Sie vollständig von uns überzeugen zu können.
P&V Guest Relation
titounesl 31
il y a 6 maanden sur Google
(Translated by Google) Dear Titoun,
Thank you for this testimony following your stay at Pierre & Vacances Menorca Binibeca.
We are delighted to read that you appreciated the location, tranquility, cleanliness and comfortable bedding of our spacious apartments. It is important for us to provide a pleasant and relaxing environment for our adult clients.
We have taken note of your comments regarding the restaurant and the bathroom. We are sorry that your restaurant experience did not meet your expectations. Please know that we are constantly working to improve the quality of our services and we will take your comments into account to make improvements. Regarding the bathroom, we have recently renovated the bathrooms in 2023 and we will ensure that the ventilation issues are resolved. For parking, we understand that this may be an issue during peak season, but we do our best to accommodate our guests. As for the kitchenette, it is designed for simple meals and we also offer on-site dining options for added convenience.
Hoping to see you again.
Carlos Fernández, General Manager
(Original)
Cher Titoun,
Merci pour ce témoignage suite à votre séjour au Pierre & Vacances Menorca Binibeca.
Nous sommes ravis de lire que vous avez apprécié l'emplacement, la tranquillité, la propreté et la literie confortable de nos appartements spacieux. Il est important pour nous de fournir un cadre agréable et reposant pour nos clients adultes.
Nous avons pris note de vos remarques concernant le restaurant et la salle de bain. Nous sommes désolés que votre expérience au restaurant n'ait pas été à la hauteur de vos attentes. Sachez que nous travaillons constamment à améliorer la qualité de nos services et nous tiendrons compte de vos commentaires pour apporter des améliorations. En ce qui concerne la salle de bain, nous avons récemment rénové les salles de bains en 2023 et nous veillerons à ce que les problèmes de ventilation soient résolus. Pour le stationnement, nous comprenons que cela puisse être un problème en haute saison, mais nous faisons de notre mieux pour accommoder nos clients. Quant à la kitchenette, elle est conçue pour des repas simples et nous proposons également des options de restauration sur place pour plus de commodité.
En espérant vous revoir.
Carlos Fernández, General Manager
Naiara Esp
il y a 6 maanden sur Google
(Translated by Google) Dear Naiara Esperanza,
Thank you for choosing us and for taking the time to write about your experience at Pierre & Vacances Menorca Binibeca.
We are pleased to know that you enjoyed our privileged location and the excellent service of our cleaning and catering staff. We appreciate your kind words and we are glad that you found good value for money in our hotel, as well as the tranquility you were looking for.
We are sorry that the music in the pool bar was not to your liking. We appreciate your comments and will take into account your suggestion to improve the evening entertainment. Our goal is to provide a pleasant and relaxing experience for all our guests, and your opinions are valuable to us.
We send you a cordial greeting, hoping to have the opportunity to welcome you again to offer you a completely positive stay.
Do not hesitate to contact our reception for any needs you may have when making your reservation.
All the best,
Carlos Fernández, General Manager
(Original)
Estimada Naiara Esperanza,
Gracias por habernos elegido y por tomarse el tiempo de escribir sobre su experiencia en el Pierre & Vacances Menorca Binibeca.
Nos complace saber que disfrutó de nuestra ubicación privilegiada y del excelente servicio de nuestro personal de limpieza y restauración. Agradecemos sus amables palabras y nos alegra que haya encontrado una buena relación calidad-precio en nuestro hotel, así como la tranquilidad que buscaba.
Lamentamos que la música en el bar de la piscina no haya sido de su agrado. Apreciamos sus comentarios y tomaremos en cuenta su sugerencia para mejorar la animación nocturna. Nuestro objetivo es ofrecer una experiencia agradable y relajante para todos nuestros huéspedes, y sus opiniones son valiosas para nosotros.
Le enviamos un saludo cordial, esperando tener la oportunidad de volver a recibirle para ofrecerle una estancia del todo positiva.
No duden en contactar a nuestra recepción para cualquier necesidad que tengan a la hora de hacer la reserva.
Un saludo,
Carlos Fernández, General Manager
Jose Bueno
il y a 6 maanden sur Google
(Translated by Google) Dear Jose,
We are glad that you stayed at Pierre & Vacances Menorca Binibeca and took a few minutes of your time to send us such an outstanding review.
We are glad to know that you enjoyed our excellent location and the pool we have.
We appreciate your kind words about Binibeca and the natural environment in which we find ourselves.
We are sorry for the inconvenience you experienced in your apartment. We appreciate that you have informed us about these problems, such as the safe, the television remote control, the refrigerator and the air conditioning. We will take steps to ensure that these issues are resolved and are not repeated in the future.
Our doors remain open for when you wish to return.
Do not hesitate to contact our reception for any needs you may have when making your reservation.
Sincerely,
Carlos Fernández, General Manager
(Original)
Estimado Jose,
Celebramos que se hospedara en Pierre & Vacances Menorca Binibeca y dedicara unos minutos de su tiempo para hacernos llegar tan destacada valoración.
Nos alegra saber que disfrutó de nuestra excelente ubicación y de la piscina de la que disponemos.
Apreciamos sus amables palabras sobre Binibeca y el entorno natural en el que nos encontramos.
Lamentamos los inconvenientes que experimentó en su apartamento. Agradecemos que nos haya informado sobre estos problemas, como la caja fuerte, el mando de la televisión, el frigorífico y el aire acondicionado. Tomaremos medidas para asegurarnos de que estos problemas se resuelvan y no se repitan en el futuro.
Nuestras puertas quedan abiertas para cuando desee regresar.
No duden en contactar a nuestra recepción para cualquier necesidad que tengan a la hora de hacer la reserva.
Un saludo cordial,
Carlos Fernández, General Manager