Klantenbeoordelingen Menorca Binibeca (Adults only)

4.1

Zeer goed

1036 beoordelingen

5

53.2 %

4

25.0 %

3

7.4 %

2

5.9 %

1

8.5 %

Mona Decroos

Er is 3 jaren op Google

4/5
Niet veel in de buurt, moet je al met de taxi of auto ergens heen gaan. Kamers zijn heel netjes en ontbijt is goed.
Beoordeling 2022-07-27 08:50:05

Beste Mona,
Bedankt voor uw feedback.

Het doet ons veel genoegen dat u een aangenaam verblijf heeft gehad en dat de netheid van de kamers en het uitgebreide ontbijt aan uw verwachtingen voldeden.

Een volgende keer staan we graag weer voor u klaar.

Hartelijke groet,

Carlos Fernández, General Manager

Pau

Er is 4 dagen op Google

1/5
I DO NOT RECOMMEND THIS HOTEL. We stayed for four days in July, and the air conditioning in our room was broken. Every night, the room was between 28 and 30 degrees Celsius (apparently, it was a problem in one wing of the hotel). We complained several times, and it wasn't until I informed them that I was pregnant that the only solution they offered was a noisy, makeshift air conditioner. We paid €742 for four nights without air conditioning. We complained to the hotel, where they told us that, being a chain, they couldn't do anything, and we filed a complaint with the Menorca Tourism Board, where they have remained silent. Terrible management with no solution to a basic need like air conditioning in the middle of a July heatwave.

Ariane Mercado

Er is 3 weken op Google

1/5
It was the most important weekend of our lives as a couple, as my boyfriend was going to propose to me, and we had made the reservation in advance through the call center. However, upon arriving at the hotel, we were surprised to find they wouldn't be open until Monday, the day our reservation ended, and not until Sunday as we had thought. They didn't offer us any alternatives at the time, and the receptionist was unfriendly and unhelpful.

They finally transferred us to another hotel "of the same category," but unfortunately, it wasn't the room we had reserved, nor did it have the charm of the original location. Beyond the disappointment of the situation, all of this meant wasted time, inconvenience, and stress on what should have been a special and relaxing weekend. A very unfortunate experience, especially given the lack of empathy and solutions from the staff.

Mathilde Simon

Er is 4 weken op Google

5/5
A perfect place that will guarantee you a wonderful vacation. A very pleasant and professional team. Comfortable and spacious rooms. The icing on the cake is the splendid view; what a joy to wake up to every morning. We will be back with pleasure.
Beoordeling 2025-10-06 12:15:28

Chère Mathilde,
Merci beaucoup pour cet avis positif.

Nous sommes ravis que Pierre & Vacances Menorca Binibeca ait su vous offrir une expérience mémorable.

Notre équipe se réjouit que vous ayez apprécié l'accueil chaleureux et le professionnalisme de nos collaborateurs. Vos remarques sur le confort et l'espace de votre chambre nous vont droit au cœur. Quant à la vue imprenable depuis votre hébergement, nous partageons votre enthousiasme - ce panorama fait effectivement la fierté de notre établissement.

Au plaisir de vous revoir très bientôt,
Cordialement,

Pierre & Vacances Menorca Binibeca

kristelle c

Er is 1 maand op Google

5/5
A few days at the end of September and a top welcome, very welcoming people in the service as well as for the rooms, a magnificent setting of very pleasant rooms
Beoordeling 2025-09-29 16:15:12

Chère Kristelle,
Merci pour votre retour positif.

Nous sommes ravis que votre séjour à Pierre & Vacances Menorca Binibeca ait été à la hauteur de vos attentes.

Vos retours sur l'accueil chaleureux, le professionnalisme de notre équipe, le cadre idyllique et le confort de votre chambre nous encouragent à poursuivre nos efforts. C'est une véritable satisfaction de savoir que chaque aspect de votre séjour a contribué à cette expérience positive.

Au plaisir de vous accueillir de nouveau,
Cordialement,

Pierre & Vacances Menorca Binibeca

Even geduld...