Klantenbeoordelingen Hotel Menorca Binibeca (Adults recommended)

4.1

Zeer goed

957 beoordelingen

5

52.9 %

4

25.7 %

3

7.5 %

2

5.7 %

1

8.2 %

Mona Decroos

il y a 2 jaren sur Google

4/5
Niet veel in de buurt, moet je al met de taxi of auto ergens heen gaan. Kamers zijn heel netjes en ontbijt is goed.
Beoordeling 2022-07-27 08:50:05

Beste Mona,
Bedankt voor uw feedback.

Het doet ons veel genoegen dat u een aangenaam verblijf heeft gehad en dat de netheid van de kamers en het uitgebreide ontbijt aan uw verwachtingen voldeden.

Een volgende keer staan we graag weer voor u klaar.

Hartelijke groet,

Carlos Fernández, General Manager

samantha martin

il y a 4 dagen sur Google

5/5
A very quiet hotel with a very extensive, varied, and delicious breakfast buffet. The pools are very well maintained, even though they fill up early in the morning.
Spacious rooms with all kinds of amenities.
Beoordeling 2025-06-20 16:13:24

Estimada Samantha,

Nos llena de satisfacción saber que ha disfrutado tanto de su estancia en Pierre & Vacances Menorca Binibeca.

El ambiente sosegado de nuestro establecimiento complementa perfectamente nuestro servicio de desayuno gourmet, que preparamos cada mañana con esmero y dedicación. Las instalaciones acuáticas resultan ideales para refrescarse durante su estancia.

Nos complace especialmente que haya encontrado su alojamiento espacioso y dotado de todas las comodidades necesarias para garantizar una experiencia memorable.

Sería sumamente grato recibirle nuevamente en otra ocasión.

Un saludo muy afectuoso.

Célia M.

il y a 1 week sur Google

2/5
A postcard-perfect setting for a stay that turns into a bad joke... (and the two stars are for the exterior)

The exterior setting is absolutely superb, there's no denying it: a charming, well-kept, almost idyllic environment. Unfortunately, this beautiful facade only masks service and amenities worthy of a bad comedy show—except that here, you pay a lot of money to attend one.

The room, however, is simply shabby considering the price paid. Humidity is omnipresent: the walls are swollen and damaged, as you can clearly see in the photos. As a result, the sheets are damp, the towels never dry, and our belongings, even when left in the suitcase, became damp and soaked.

As if that weren't enough, we had a water leak in the bathroom (see photos), which turned into a swimming pool. Reception promised a plumber would come... but never arrived. There was no temporary solution, not even a bucket or a mop provided spontaneously. I was the one who had to insist, at 10:30 p.m., to retrieve supplies and clean up myself.

We were offered no compensation: no complimentary breakfast, no complimentary drink, not even an apology, let alone a goodwill gesture. It's simple: we're paying for non-existent service, and the customer is left to fend for themselves.

The reception staff were certainly friendly in their exchange, but they were unable to do anything, even in situations that simply required common sense. I don't know if it's a lack of training or guidelines imposed by management, but one thing is certain: there's something that needs to be reviewed in the way this establishment operates.

And that's not all: the "sea and pool view" room (thank goodness we had it, considering the rest of the place...) was on the ground floor, with its only opening being a French window, directly onto a busy passageway. Suffice it to say, privacy was non-existent. But above all: with such a humid heat, we were forced to sleep with the French window open, which gave anyone free access during the night. Very reassuring for security reasons.

A little bonus for the bathroom/toilet door (pool view) that doesn't close because it's warped, and the trash can is rusty (see photos).

In summary:
✔ Yes, the setting is beautiful.
✖ No, it's not a hotel worthy of the name.
✖ Yes, I'll file a dispute.
✖ No, I won't be back. And I urge future guests to think twice before booking, until the establishment is renovated and a minimum of customer service is considered.

Maria Prats

il y a 1 week sur Google

4/5
A quiet and comfortable stay. Perfect for a few days' vacation. The sea-view room is very comfortable and spacious.
The breakfast had a great variety.

Only when we asked if we could have a late checkout did the employee (distinguished by her blue shirt and short hair) seem like the manager. She responded abruptly and lacked empathy, trying to quickly end the conversation by saying that it wasn't possible (although late checkout is subject to a fee), practically without letting us even speak.

Otherwise, everything was perfect. It's an excellent place to relax and spend a few days' vacation.

Lina BEN SAID

il y a 1 week sur Google

3/5
Very well located hotel near the village of Benibeca, accessible on foot. The room itself could be improved: stained curtain, old fridge, poor quality or missing kitchen utensils... bathroom seals need redoing and only two coffee capsules on arrival and not refilled for the stay. The outdoor furniture needs to be renovated and the pool stairs creak a lot, the deckchairs also need replacing. The breakfast, on the other hand, is great. I asked for a little something for our honeymoon but no gesture from the hotel. It's a shame...
Even geduld...