Klantenbeoordelingen L'Hévana

Top reception and cleaning team! Downside to claiming that we turn on the sauna and / or the hammam the first week or that they are on but not the lights. The person in charge should make a check to ensure that everything is working well even if I understood correctly that the customers made everything cut ... Last two days sauna hs because of an electrical problem ... Even if it is included in the price we pay a 5 star residence ?!

Bad smells in the apartment. An oven that goes into safety after 10 minutes because of ventilation problem, noise pollution until the end of the night due to a bar that sticks to the apartments but as all these problems are known to the Management, everything seems normal and no solution is provided by the Management. All is well in the best of all possible worlds! The customer pays and must be silent .... Have a good vacation, ladies and gentlemen !!!! Lamentable! The only answer given: call the gendarmerie for nighttime noise but they will not come. And for the oven, in an apartment for 8, you just have to eat differently ..... quite simply! How stupid we are !!!!!! We still pay a rental and services ..... no ????????

Top ... Really top. Ideal location in the heart of the resort, high quality services, friendly and helpful staff. Really a great address.