(Translated by Google) Dear Stefan,
Thank you very much for your feedback.

We are pleased that you were satisfied with the spacious room, the private parking and our location near the center.

Our parking is indeed chargeable, but it is still much cheaper than the prevailing prices in the area.

We are pleased to read that our fast service could contribute to your stay.

We are also pleased that you enjoyed the hygiene of our hotel. We apologize for the noise.

Sincerely,


General Manager

(Original)
Beste Stefan,
Hartelijk dank voor uw feedback.

Het verheugt ons dat u tevreden was over de ruime kamer, de privéparking en onze ligging nabij het centrum.

Onze parking is inderdaad betalend, maar blijft nog steeds heel wat voordeliger dan de gangbare prijzen in de buurt.

Het doet ons plezier om te lezen dat onze snelle service konden bijdragen tot uw verblijf.

Fijn ook dat u heeft kunnen genieten van de hygiëne van ons hotel. We excuseren ons voor de geluidsoverlast.

Hartelijke groet,


General Manager

(Translated by Google) Dear Jan,
Thank you very much for your feedback.

Hopefully you had a nice stay with us!

Sincerely,


General Manager

(Original)
Beste Jan,
Hartelijk dank voor uw feedback.

Hopelijk had u een fijn verblijf bij ons!

Hartelijke groet,


General Manager

(Translated by Google) Dear Gilberte,
Thanks for your feedback.

We regret that you were not completely satisfied with your stay in our hotel. Our sincere apologies for the inconvenience. We would have liked to hear your feedback from you during your stay, after all, your comfort is our main priority.

Yours sincerely,

General Manager

(Original)
Beste Gilberte,
Bedankt voor uw feedback.

Het betreurt ons dat u niet helemaal tevreden was met uw verblijf in ons hotel. Onze welgemeende excuses voor het ongemak. We hadden uw feedback graag nog tijdens uw verblijf van u vernomen, uw comfort is immers onze belangrijkste prioriteit.

Met vriendelijke groet,

General Manager

(Translated by Google) Dear Sherlyne,
We thank you for taking the care to write this review following your stay at Pierre & Vacances Salou.

We are delighted to learn that the atmosphere of our residence, the welcome of our staff and the space of your apartment lived up to your expectations. Customer satisfaction is our priority, and your positive feedback is greatly appreciated.

However, we are sincerely sorry to learn of the incident regarding the fire alarm and the lack of immediate intervention. We understand that this may have caused some discomfort and we regret any concern caused. Please be assured that we do our best to offer assistance even outside reception opening hours.

We are also happy that you were able to take advantage of local amenities, including the nearby ALcampo supermarket in Auchan. We hope this has helped make your stay pleasant and convenient.

Looking forward to welcoming you again,


general manager

(Original)
Cher Sherlyne,
Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Pierre & Vacances Salou.

Nous sommes ravis d'apprendre que l'ambiance de notre résidence, l'accueil de notre personnel et l'espace de votre appartement ont été à la hauteur de vos attentes. La satisfaction de nos clients est notre priorité, et vos commentaires positifs sont grandement appréciés.

Cependant, nous sommes sincèrement désolés d'apprendre l'incident concernant l'alarme incendie et l'absence d'intervention immédiate. Nous comprenons que cela ait pu causer de l'inconfort et nous regrettons toute inquiétude occasionnée. Soyez assuré que nous faisons notre possible pour offrir une assistance même en dehors des heures d'ouverture de la réception.

Nous sommes également heureux que vous ayez pu profiter des commodités locales, notamment le supermarché ALcampo d'Auchan à proximité. Nous espérons que cela a contribué à rendre votre séjour agréable et pratique.

Au plaisir de vous recevoir à nouveau,


General Manager