Klantenbeoordelingen Le Domaine de Gascogne

4.0

Zeer goed

663 beoordelingen

5

41.5 %

4

36.5 %

3

9.7 %

2

6.9 %

1

5.4 %

Erwin Verlies

Er is 1 jaar op Google

4/5
authentiek, prachtige omgeving, vriendelijke mensen wij houden ervan!!!!

Cathy Ragu

Er is 2 weken op Google

4/5
Nice location in the woods. Pleasant welcome. The apartment is too small for 4 people, with two coffee tables that are far too large, obstructing movement and making it difficult to unfold the sofa bed. There's very little storage space; luckily there were only two of us... We were asked to conserve water, which is fine, except there wasn't enough crockery, even for 2 people, let alone 4. So, are we supposed to wash by hand? Or run the dishwasher every day? Similarly, the lawn needs watering in the evenings at the beginning of November. Only a few TV channels worked. The same goes for the towel warmer in the bathroom, and I think it was quite old... And it was impossible to get a cell phone signal... we had to use Wi-Fi, and since there were several of us, we had to pay for it, otherwise it wasn't ideal...

oceane Serres

Er is 1 maand op Google

2/5
The apartment was in a terrible state. The towels smelled musty and dusty, and the bedroom wardrobe was best left unopened. The shower water went from scalding hot to freezing cold in two seconds. The floor was a mess (we found packets of rolling papers scattered everywhere), and there were cobwebs from floor to ceiling.
For a 3-star hotel, I find this unacceptable.
Bad experience.
On the other hand, the reception was impeccable.
Beoordeling 2025-11-26 13:20:40

Nous regrettons sincèrement que votre séjour n’ait pas été à la hauteur, Océane.

Vos remarques concernant la propreté et la température instable de l’eau ne reflètent pas les standards de qualité que nous souhaitons offrir.
Ces points seront transmis immédiatement à nos équipes afin qu’un contrôle approfondi soit effectué et que des actions correctives soient mises en place. Dans ce type de situation, n'hésitez pas à solliciter nos équipes sur place qui auraient été heureuse de vous venir en aide.

Nous sommes toutefois heureux que l’accueil vous ait donné satisfaction et nous ne manquerons pas de partager votre retour positif avec nos équipes sur place.

Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de bien meilleures conditions.

L’équipe Pierre & Vacances

Véronique

Er is 1 maand op Google

5/5
Very beautiful residence

ambari soumaya

Er is 1 maand op Google

5/5
Thanks to the receptionist who allowed us to be upgraded for 20 euros because we were not satisfied with the first rental (booked on Expedia)
Even geduld...