Klantenbeoordelingen Hôtel de l'Esterel

4.0

Zeer goed

160 beoordelingen

51.9 %

22.5 %

8.1 %

6.3 %

11.3 %

Lise Vanwalleghem

il y a 4 maanden sur G_Google Google

1/5

Wij zijn zeer ontevreden over de service van dit hotel!
Het eten was ronduit slecht en hierdoor hebben wij geswitched van half pension naar alleen ontbijt. We wachten nog steeds op teruggave van ons geld en kunnen het hotel niet via mail of telefonisch bereiken om na te vragen wanneer we eindelijk het beloofde geld terugkrijgen??! Alleen de kamer was een plus! Zwembad was overvol van de mensen en personeel was onvriendelijk. Nooit gaan wij hier nog terug!

Beoordeling 2023-12-21 18:56:49

(Translated by Google) We are sorry to hear that both the food and service did not meet your expectations, Lise.

We regret the frustration regarding the refund process and the inability to reach the hotel. This is not the service we aim to provide.

Be sure to contact us via our form by filling in your comments there ? https://contactariane.com. We aim to rectify this situation and provide you with the opportunity to have a positive experience during your next visit.

The Pierre & Vacances team

(Original)
Het is spijtig te horen dat zowel het eten als de service niet aan uw verwachtingen voldeden, Lise.

We betreuren de frustratie met betrekking tot het teruggaveproces en het onvermogen om het hotel te bereiken. Dit is niet de service die we streven te bieden.

Neem zeker contact met ons op via ons formulier door uw opmerkingen daar in te vullen ? https://contactariane.com. Wij streven ernaar deze situatie recht te zetten en u de gelegenheid te bieden om tijdens uw volgende bezoek een positieve ervaring te beleven.

Het Pierre & Vacances team

Corinne Senger

il y a 5 maanden sur G_Google Google

5/5

We had a pleasant time as a couple in this hotel. The cleaning, the bedding, the view, nothing to complain about. Staff attentive. I recommend

Mum Lili

il y a 5 maanden sur G_Google Google

4/5

Most:
-The staff is very attentive.
-Room service is very good too.
- The location is great.
- The rooms are new and sufficiently spacious.
- Evening meals are good.

The lessers :
-Big downside for the restaurant which cannot accommodate everyone because it is too small and for its breakfast which is not great compared to the price, could do better (with for example fresh bread, waffles, pancakes. ..) But the meal remains good.
-I also suggest closing the hotel corridors, for days with bad weather (strong winds, rain, etc.) It is unpleasant to have to go outside to have breakfast, at least closing the corridors on the sides, it would allow us to stay "warm" to get to the reception or the restaurant.
-Some rooms are better located than others (those on the freight elevator side and the restaurant side on the ground floor may be disturbing if you are looking for silence in the evening)
-A deckchair is missing for the balcony/terrace

But overall it remains a great stay, welcoming people, caring staff and a magnificent site.

Marjorie PZ

il y a 6 maanden sur G_Google Google

5/5

Great stay in October 2023.
Sunshine every day.
The rooms are super beautiful and very clean.
A view of the sea, which allows us to enjoy a lovely sunrise.
A welcome at the top. United in humor and kindness. A special ++ to Philippe at the top of the best. As soon as I arrived, I was immediately put at ease.
Thanks again Philippe ?
For half board, the room is always well decorated and very clean. A nice welcome.

laurent cohen

il y a 6 maanden sur G_Google Google

4/5

beautiful location, great services. And in this October off-season period it is a real haven of peace. I recommend