We have stayed there twice. The hotel is ideally located, the sea view is just superb.
The rooms are pleasant, the bedding comfortable, I will just say that the bathroom is small.
The hotel staff is welcoming and very friendly! We also enjoyed dining at the hotel restaurant.
H W
il y a
3 dagen
sur Google
1/5
Impossible to sleep because of the big party downstairs (After midnight). Balcony door impossible to lock. Bedroom door difficult to close/lock. Breakfast not really good. The breakfast service is not recognizable as a service person and does not really behave as one would expect.
Fair price, generally ok room for the price, friendly front desk/housekeeping.
But a hotel that does not allow sleeping does not deserve a single star.
I will not come back. Unfortunately. The possibilities offered by the location are not used properly - I work in management in this industry, for us this would not be acceptable.
————
Not possible to sleep because of the big party downstairs (after midnight). Door to the balcony not possible to lock. Door to the room hard to close/lock. Breakfast not really good. Breakfast service not recognizable as service person and not really with the behavior you would expect.
Price ok, room generally ok for the price, reception/ housekeeping friendly.
But a Hotel which doesn't allow you to sleep doesn't deserve a single Star.
I will not come again. Unfortunately. Given possibilities of the location are not used properly- I do work in management in this industry, for us this would not be acceptable.
Beoordeling 2023-05-26 11:17:06
Désolés d'apprendre que votre séjour dans notre résidence n'a pas été à la hauteur de vos attentes. Navrés pour toute gêne occasionnée par la fête en bas qui a perturbé votre sommeil. Nous sommes conscients que la qualité de sommeil est importante pour nos vacanciers, et nous sommes vraiment désolés pour le désagrément que vous avez subi pendant votre séjour.
S'agissant des portes du balcon et de la chambre, nous regrettons que vous ayez rencontré des difficultés pour les verrouiller. Nous transmettrons votre commentaire à notre service technique pour qu'il puisse intervenir rapidement.
Concernant le petit-déjeuner, tristes de lire votre déception. Nous nous engageons à fournir la meilleure qualité de produits alimentaires et à offrir un service attentionné et professionnel à nos hôtes. Nous allons examiner cette question avec notre personnel de service pour améliorer la situation.
Nous sommes ravis de noter que vous avez trouvé notre réception et notre personnel de ménage sympathiques. Nous sommes navrés que vous ne souhaitiez pas revenir chez nous, et nous espérons pouvoir regagner votre confiance à l'avenir.
Nous vous remercions d'avoir partagé votre expérience avec nous, qui nous permet de travailler en constant amélioration pour vous satisfaire.
Bonne journée,
L'équipe Pierre & Vacances
(Translated by Google)
We are sorry to hear that your stay at our residence did not meet your expectations. Sorry for any inconvenience caused by the party downstairs that disturbed your sleep. We are aware that the quality of sleep is important for our vacationers, and we are very sorry for the inconvenience you experienced during your stay.
Regarding the doors to the balcony and the bedroom, we regret that you encountered difficulties in locking them. We will forward your comment to our technical department so that they can intervene quickly.
Regarding the breakfast, sad to read your disappointment. We are committed to providing the highest quality food products and providing attentive and professional service to our guests. We will review this issue with our service staff to improve the situation.
We are delighted to note that you found our reception and housekeeping staff friendly. We are sorry that you do not wish to return to us, and we hope to be able to regain your confidence in the future.
Thank you for sharing your experience with us, which allows us to work in constant improvement to satisfy you.
Good day,
The Pierre & Vacances team
Agnieszka
il y a
2 weken
sur Google
5/5
I recommend !
Beautiful room with an incredible view, very good bedding (only downsides: hair dryer which worked badly but I had been helped out at reception and the ventilation grille very very dirty)
Customer service with an exceptional welcome (Philippe very friendly, courteous, attentive)
2 nice swimming pools (but not enough deckchairs)
The multi-sport grounds available, the hikes organized by the activity leaders, every evening entertainment for young and old, sports and fitness lessons
Very good location to discover the surroundings
The place very well to spend a pleasant stay with the children.
Beoordeling 2023-05-16 15:42:58
Merci d'avoir partagé votre expérience avec nous !
Ravis de constater que vous avez passé un agréable séjour et que vous recommandez notre établissement ?.
Nous sommes heureux que vous ayez apprécié votre belle chambre avec une vue incroyable et literie de qualité.
Navrés, pour les petits inconvénients rencontrés avec le sèche-cheveux et la grille de ventilation, mais nous sommes contents d'apprendre que notre équipe de réception a pu vous aider.
Votre satisfaction est notre priorité et nous espérons vous revoir avec vos enfants ?.
L'équipe Pierre et Vacances
(Translated by Google)
Thank you for sharing your experience with us!
Glad to see that you had a pleasant stay and that you recommend our establishment ?.
We are happy that you enjoyed your beautiful room with an incredible view and quality bedding.
Sorry for the minor inconveniences encountered with the hair dryer and the ventilation grille, but we are happy to hear that our reception team was able to help you.
Your satisfaction is our priority and we hope to see you again with your children ?.
The Pierre et Vacances team
Karine Truqui
il y a
1 maand
sur Google
5/5
Exceptional place, a magnificent view, within a lively and very pleasant holiday village.
Very nice and functional rooms. Great bedding.
Very professional and lovely staff.
I recommend
Beoordeling 2023-04-26 14:49:29
Ravis Karine, de vous savoir charmé par notre résidence ? !
Nos équipes se sont fait une joie de vous accueillir ?.
Au plaisir de vous revoir sur l'une de nos résidences.
L'équipe Pierre & Vacances
(Translated by Google)
Delighted Karine, to know you charmed by our residence ?!
Our teams were happy to welcome you ?.
Looking forward to seeing you again on one of our residences.
The Pierre & Vacances team
CHRISTINE DEMEYER
il y a
1 maand
sur Google
5/5
We will go back there.
So exceptional situation.
Beautiful large room, the must balcony terrace facing the sea..
Front desk professional and So welcoming!
Breathtaking view...
In the heart of the village what more could you ask for!
Beoordeling 2023-04-19 10:05:57
Merci pour ce magnifique commentaire, Christine ? !
Touchés, de lire que tout se soit déroulé à merveille ? !
Au plaisir de vous revoir très prochainement.
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for this wonderful comment, Christine ?!
Touched, to read that everything went perfectly ?!
Léa Bardet
il y a 2 dagen sur
Google
We have stayed there twice. The hotel is ideally located, the sea view is just superb.
The rooms are pleasant, the bedding comfortable, I will just say that the bathroom is small.
The hotel staff is welcoming and very friendly! We also enjoyed dining at the hotel restaurant.
H W
il y a 3 dagen sur
Google
Impossible to sleep because of the big party downstairs (After midnight). Balcony door impossible to lock. Bedroom door difficult to close/lock. Breakfast not really good. The breakfast service is not recognizable as a service person and does not really behave as one would expect.
Fair price, generally ok room for the price, friendly front desk/housekeeping.
But a hotel that does not allow sleeping does not deserve a single star.
I will not come back. Unfortunately. The possibilities offered by the location are not used properly - I work in management in this industry, for us this would not be acceptable.
————
Not possible to sleep because of the big party downstairs (after midnight). Door to the balcony not possible to lock. Door to the room hard to close/lock. Breakfast not really good. Breakfast service not recognizable as service person and not really with the behavior you would expect.
Price ok, room generally ok for the price, reception/ housekeeping friendly.
But a Hotel which doesn't allow you to sleep doesn't deserve a single Star.
I will not come again. Unfortunately. Given possibilities of the location are not used properly- I do work in management in this industry, for us this would not be acceptable.
Désolés d'apprendre que votre séjour dans notre résidence n'a pas été à la hauteur de vos attentes. Navrés pour toute gêne occasionnée par la fête en bas qui a perturbé votre sommeil. Nous sommes conscients que la qualité de sommeil est importante pour nos vacanciers, et nous sommes vraiment désolés pour le désagrément que vous avez subi pendant votre séjour.
S'agissant des portes du balcon et de la chambre, nous regrettons que vous ayez rencontré des difficultés pour les verrouiller. Nous transmettrons votre commentaire à notre service technique pour qu'il puisse intervenir rapidement.
Concernant le petit-déjeuner, tristes de lire votre déception. Nous nous engageons à fournir la meilleure qualité de produits alimentaires et à offrir un service attentionné et professionnel à nos hôtes. Nous allons examiner cette question avec notre personnel de service pour améliorer la situation.
Nous sommes ravis de noter que vous avez trouvé notre réception et notre personnel de ménage sympathiques. Nous sommes navrés que vous ne souhaitiez pas revenir chez nous, et nous espérons pouvoir regagner votre confiance à l'avenir.
Nous vous remercions d'avoir partagé votre expérience avec nous, qui nous permet de travailler en constant amélioration pour vous satisfaire.
Bonne journée,
L'équipe Pierre & Vacances
(Translated by Google)
We are sorry to hear that your stay at our residence did not meet your expectations. Sorry for any inconvenience caused by the party downstairs that disturbed your sleep. We are aware that the quality of sleep is important for our vacationers, and we are very sorry for the inconvenience you experienced during your stay.
Regarding the doors to the balcony and the bedroom, we regret that you encountered difficulties in locking them. We will forward your comment to our technical department so that they can intervene quickly.
Regarding the breakfast, sad to read your disappointment. We are committed to providing the highest quality food products and providing attentive and professional service to our guests. We will review this issue with our service staff to improve the situation.
We are delighted to note that you found our reception and housekeeping staff friendly. We are sorry that you do not wish to return to us, and we hope to be able to regain your confidence in the future.
Thank you for sharing your experience with us, which allows us to work in constant improvement to satisfy you.
Good day,
The Pierre & Vacances team
Agnieszka
il y a 2 weken sur
Google
I recommend !
Beautiful room with an incredible view, very good bedding (only downsides: hair dryer which worked badly but I had been helped out at reception and the ventilation grille very very dirty)
Customer service with an exceptional welcome (Philippe very friendly, courteous, attentive)
2 nice swimming pools (but not enough deckchairs)
The multi-sport grounds available, the hikes organized by the activity leaders, every evening entertainment for young and old, sports and fitness lessons
Very good location to discover the surroundings
The place very well to spend a pleasant stay with the children.
Merci d'avoir partagé votre expérience avec nous !
Ravis de constater que vous avez passé un agréable séjour et que vous recommandez notre établissement ?.
Nous sommes heureux que vous ayez apprécié votre belle chambre avec une vue incroyable et literie de qualité.
Navrés, pour les petits inconvénients rencontrés avec le sèche-cheveux et la grille de ventilation, mais nous sommes contents d'apprendre que notre équipe de réception a pu vous aider.
Votre satisfaction est notre priorité et nous espérons vous revoir avec vos enfants ?.
L'équipe Pierre et Vacances
(Translated by Google)
Thank you for sharing your experience with us!
Glad to see that you had a pleasant stay and that you recommend our establishment ?.
We are happy that you enjoyed your beautiful room with an incredible view and quality bedding.
Sorry for the minor inconveniences encountered with the hair dryer and the ventilation grille, but we are happy to hear that our reception team was able to help you.
Your satisfaction is our priority and we hope to see you again with your children ?.
The Pierre et Vacances team
Karine Truqui
il y a 1 maand sur
Google
Exceptional place, a magnificent view, within a lively and very pleasant holiday village.
Very nice and functional rooms. Great bedding.
Very professional and lovely staff.
I recommend
Ravis Karine, de vous savoir charmé par notre résidence ? !
Nos équipes se sont fait une joie de vous accueillir ?.
Au plaisir de vous revoir sur l'une de nos résidences.
L'équipe Pierre & Vacances
(Translated by Google)
Delighted Karine, to know you charmed by our residence ?!
Our teams were happy to welcome you ?.
Looking forward to seeing you again on one of our residences.
The Pierre & Vacances team
CHRISTINE DEMEYER
il y a 1 maand sur
Google
We will go back there.
So exceptional situation.
Beautiful large room, the must balcony terrace facing the sea..
Front desk professional and So welcoming!
Breathtaking view...
In the heart of the village what more could you ask for!
Merci pour ce magnifique commentaire, Christine ? !
Touchés, de lire que tout se soit déroulé à merveille ? !
Au plaisir de vous revoir très prochainement.
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for this wonderful comment, Christine ?!
Touched, to read that everything went perfectly ?!
Looking forward to seeing you again very soon.
The Pierre & Vacances team