Residentie Le Quartz
€ 346
2 nachten van 20/12 tot 22/12

Klantenbeoordelingen Le Quartz


Zeer goed

79 beoordelingen


50.6 %


30.4 %


8.9 %


3.8 %


6.3 %

Alexia Berguig

il y a 3 maanden sur Google

Far from the center, there is a parking lot on the hill which leads there after a 10-15 minute walk but when we are loaded and we do it several times during the day it becomes tiring. Reception is not located directly in this residence. It was therefore a real hassle to walk around with our luggage, ski equipment etc for check-in, check-out. In addition, reception is closed from 12 p.m. to 4 p.m.
Very average bedding and apartment.
The only positive point is: at the foot of the slopes.
Beoordeling 2024-01-17 14:54:53

(Translated by Google) We regret that our residence did not meet your expectations, Alexia. We take note of your comments, particularly regarding bedding, and we will do everything necessary to improve this experience. We understand that the distance traveled with your luggage may pose inconveniences, but please note that you have the possibility to choose the location of your apartment to meet your preferences, by reserving the preferential location option with the residence from 15 days before your arrival.

We also encourage you to contact our advisors for your next reservations. They will be happy to help you choose a destination that best suits your needs.

We hope to have the joy of welcoming you again, here or in another of our residences.
The Pierre & Vacances team

Nous regrettons que notre résidence n'ait pas répondu à vos attentes, Alexia. Nous prenons note de vos remarques, notamment concernant la literie, et nous ferons tout le nécessaire pour améliorer cette expérience. Nous comprenons que la distance parcourue avec vos bagages puisse poser des inconvénients, mais sachez que vous avez la possibilité de choisir l'emplacement de votre appartement pour répondre à vos préférences, en réservant l'option d'emplacement préférentiel auprès de la résidence dès 15 jours avant votre arrivée.

Nous vous encourageons également à contacter nos conseillers lors de vos prochaines réservations. Ils seront ravis de vous aider à choisir une destination qui correspond mieux à vos besoins.

Nous espérons avoir la joie de vous accueillir de nouveau, ici ou dans une autre de nos résidences.
L'équipe Pierre & Vacances

Nathalie Vallée

il y a 3 maanden sur Google

Deplorable welcome non-existent service we had taken extra wifi and bed made when we arrived nothing.. if you need any information we direct you to the Tourist Office or other no answer to give... we get in the way... when I report it by telephone to reception, they ask me if I would like the beds made for me.... what can I say, cleaning not done on our arrival.... old-fashioned apartment... the more we are next to the tracks....
Beoordeling 2024-01-17 17:14:24

(Translated by Google) We deeply regret that the cleaning in your apartment was not satisfactory, Nathalie, and that the welcome was not up to our usual standards.

Your comments in no way reflect the values ​​and professionalism of our team. We are concerned about this situation and wish to investigate this incident. To do this, we strongly encourage you to contact us via our dedicated form: We will take all necessary measures to clarify this situation and restore your trust in Pierre & Vacances.

We hope to have the opportunity to regain your trust during your future stays.

See you soon,
The Pierre & Vacances team

Nous regrettons profondément que le ménage dans votre appartement n'ait pas été satisfaisant, Nathalie, et que l'accueil n'ait pas été à la hauteur de nos standards habituels.

Vos remarques ne reflètent en aucun cas les valeurs et le professionnalisme de notre équipe. Nous sommes préoccupés par cette situation et souhaitons enquêter sur cet incident. Pour cela, nous vous encourageons vivement à nous contacter via notre formulaire dédié : Nous prendrons toutes les mesures nécessaires pour clarifier cette situation et rétablir votre confiance en Pierre & Vacances.

Nous espérons avoir l'opportunité de regagner votre confiance lors de vos prochains séjours.

A bientôt,
L'équipe Pierre & Vacances

Arthur Medin

il y a 3 maanden sur Google

A stay from 12/31 to 01/07 for a family of 4.
It starts off badly from the start.
We booked the stay since September, with weekly wifi supplement, sheets and cleaning done on arrival.

When we arrived, the cleaning was barely done (used PQ roll behind the toilet door, bathroom full of dust...)

The wifi doesn't work, I'm actually given the number of the internet service provider, is it a joke?!

The ski lockers, neither heated nor spacious, we were told at reception that for a family of 6 it was going to be complicated, fortunately there are only 4 of us.

Frankly, when booking through Pierre et Vacances we were really expecting something else, so either we had the wrong idea about Pierre et Vacances, or we were wrong, but I have rarely been so disappointed.

We will no longer book a stay with them.
Beoordeling 2024-01-17 12:16:14

(Translated by Google) We are sincerely sorry, Arthur, that your stay was not satisfactory, and we understand your disappointment at the inconveniences encountered. Your comments regarding cleaning, wifi and ski lockers are taken very seriously. We will take the necessary measures to improve these points. We are gradually installing new equipment equipped with new technology allowing better flow.

In order to better understand your situation and find a positive outcome, we invite you to contact us via our dedicated form: We are determined to make up for your disappointment.

See you soon,
The Pierre & Vacances team

Nous sommes sincèrement désolés, Arthur, que votre séjour n'ait été satisfaisant, et nous comprenons votre déception face aux inconvénients rencontrés. Vos remarques concernant le ménage, le wifi et les casiers à ski sont prises très au sérieux. Nous prendrons les mesures nécessaires pour améliorer ces points. Nous sommes en train d'installer, progressivement, de nouveaux équipements dotés d'une nouvelle technologie permettant un meilleur débit.

Afin de mieux comprendre votre situation et trouver une issue positive, nous vous invitons à nous contacter via notre formulaire dédié : Nous sommes déterminés à compenser votre déception.

A bientôt,
L'équipe Pierre & Vacances

Amandine Généaux

il y a 3 maanden sur Google

We had an excellent stay (last week of December). The residence is ideally located near the slopes, which is great. We rented a studio which was very clean and above all super well equipped, we had everything we needed!
Parking is a bit of a hassle but that’s not Pierre et Vacances’ fault, there just aren’t enough spaces for the number of residents…
Please note, there is no reception in the residence; reception is at that of Gémeaux, which is a little above. The staff was very friendly and accommodating. I had a duvet cover exchanged that was stained without any problem.
The Belle Plagne resort itself is really great, perhaps the most beautiful in all of Plagne. I recommend !


il y a 11 maanden sur Google

Pretty decent overall, nice view of the slopes, ski-in/ski-out departure to reach Bellecote!! small downside, you have to go back up the entire parking lot on foot (around a good 5 to 8 minutes of walking with a nice difference in altitude...) to reach the shops higher up in the station. Beautiful resort and warm welcome!! We will come back.

Those who expect great luxury and leave negative comments, go to a 5* chalet and pay the price.
Beoordeling 2023-05-02 15:53:41

(Translated by Google) Thank you for your message ! ?

Glad you enjoyed your stay! ?

We would be happy to see you again! ?

Have a nice day and see you soon,

The Pierre & Vacances team

Merci pour votre message ! ?

Ravis que vous ayez apprécié votre séjour ! ?

Nous serions heureux de vous retrouver ! ?

Belle journée et à bientôt,

L'équipe Pierre & Vacances

Even geduld...