Beoordelingen Électra

The departure was really bad. The luggage room is really faraway, in another building with no control and really full of others guests luggage. One of ours suitcases was moved away from our place and we ended forgotten one. I called more than ten times and nobody called me back or tried to help us. Our reception ( Electra) said they could do nothing. The other hotel reception (Atria) after hours could confirm they have the suitcase. Nobody have a clue of how I can recuperate the luggage. I called SNCB, fedex and dhl, but I need the reception to print and help me and nobody answer or says they can do nothing. I still don’t have the solution.

Poor and tiny accommodation and terrible beds made this more stressful than a holiday should be. Location was fine but boot/ ski room was not heated well so equipments was damp next morning. Some staff were helpful and friendly, others were not.

We had a great ski trip to Avoriaz. We were really pleased we the Electra, good location for skiing in and out as long as there is snow. Kids area was a nice surprise too. Best equipped kitchen we have had on a ski trip.

Very nice vacations, and the kids loved. The apartments were in a good location, and we had a good view. The room was very small, but the living room had space. The reception wasn't open all the time.

This was our second stay at Electra. For this trip we had originally booked Atria Crozats (quite early) but had been moved because our chosen hotel was full. The rooms are okay but bedrooms are quite small. For our family of 5 (kids age 6, 10, 12) we had the two bed superior. A small double bedroom and then very small room with bunk beds. We managed to fit a mattress from the sofa bed into the bunk room which meant no one had to sleep in the living room, but we would have preferred he other hotel as that had two single beds that would have been easier for the children to share. Had two bathrooms but only one toilet (could have done with an extra loo!) but it was nice having two showers at least. The location is good for ski school, especially for beginners as you can get to ski school without using a lift. Once you can ski a little bit you can also ski back to the apartment which is great. Good access to main street using the moving stairs. Reception team were very friendly and helpful although this is only for certain hours during the day. All in all, a good apartment and location - just a bit squashed! We also have to go during half term so do always pay the premium prices.