Bello, bello, bello.
La struttura è molto elegante, gli arredi sono nuovi, il personale è gentile.
Grande piscina esterna/interna, riscaldata per fare il bagno anche se fa freddo o piove.
Costa un po' ma ne vale la pena.
E poi è al centro di Douville... che dire...Fantastico!
It's a place we love as a family.
Great apartment, the only problem was that all the towel warmers were off, so there was no way to dry our towels and swimsuits.
The end of our stay was cut short, and we left the apartment in a hurry, forgetting our hats in the closet (nice brands).
I realized this the next morning (so the apartment was still not rented because we had the reservation until the next day).
I called reception immediately, and they told me they'd check with housekeeping.
They'd call you back.
Never heard anything.
I called back the same evening, and they told me to give it a once-over.
I called back the next day, and they made me wait 10 minutes to tell me they hadn't found anything.
I clearly told the young woman that there was no other way I could have been robbed. She didn't answer me, remaining silent on the other end of the line.
So I'm doubly disappointed. I thought it was a warm and friendly place, full of thoughtfulness for its customers, and nothing. We were robbed like everywhere else.
Not even a single gesture, no compensation, not even a word!
The place is obviously still great; we know it, but I'm still very disappointed.
Perfect, the staff is friendly without being overbearing and always at our service.
The rental was very clean, functional, and ideally located for those with two dogs.
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