Residence Andorra Sunari Peretol
€ 60
1 notte dal 21/04 al 22/04

Recensioni dei clienti Andorra Sunari Peretol

4.2

Molto buono

144 recensioni

5

54.2 %

4

25.0 %

3

13.9 %

2

2.1 %

1

4.9 %

Heris Bicari

il y a 4 anni sur Google

5/5
Ci sono stato due anni fa. Spettacolare, ottimo luogo pulito e aria di montagna pura. Ci torneremo
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Ester Marín Pla

il y a 5 mesi sur Google

1/5
After waiting almost two hours to be able to enter, and having them hang up on us twice, they asked us for 200 euros as a deposit, which we did not know about, there is a lot of noise, it is at the foot of the main road, fatal, we will not return.
Opinione 2023-11-29 08:50:26

(Translated by Google) Dear guest,
We appreciate you taking the time to share your experience with us.

We are deeply sorry that your arrival was not as smooth as we would have liked and that the wait to access your accommodation was longer than usual. We understand this can be frustrating and are working to improve the efficiency of our check-in process.

Regarding the deposit, it is standard practice to ensure the care of the facilities, although we strive to ensure that this information is clear and available to all our guests prior to their arrival.

We are concerned to hear that you experienced noise during your stay and want to assure you that we take all comments into account to improve your experience at our property. Although our location offers prime mountain views and close access to the ski slopes, we understand that proximity to the road may be a source of discomfort for some of our visitors.

For future stays, please feel free to contact us in advance to request a room in a location you prefer, and we will do our best to accommodate your request.

We hope to have the opportunity to welcome you again and offer you an experience that meets your expectations.

Sincerely,

Claudia G., General Director

(Original)
Estimado huésped,
Le agradecemos que se haya tomado el tiempo para compartir su experiencia con nosotros.

Lamentamos profundamente que su llegada no fuera tan fluida como hubiéramos deseado y que la espera para acceder a su alojamiento resultara más larga de lo habitual. Entendemos que esto puede ser frustrante y estamos trabajando para mejorar la eficiencia de nuestro proceso de check-in.

En cuanto a la fianza, es una práctica estándar para garantizar el cuidado de las instalaciones, aunque nos esforzamos por asegurarnos de que esta información sea clara y esté disponible para todos nuestros huéspedes antes de su llegada.

Nos preocupa saber que experimentó ruido durante su estancia y queremos asegurarle que tomamos en cuenta todas las observaciones para mejorar la experiencia en nuestro establecimiento. Aunque nuestra ubicación ofrece vistas privilegiadas a la montaña y acceso cercano a las pistas de esquí, comprendemos que la proximidad a la carretera puede ser una fuente de molestia para algunos de nuestros visitantes.

Para futuras estancias, no dude en contactarnos previamente para solicitar una habitación en una ubicación que prefiera, y haremos nuestro mejor esfuerzo para acomodar su petición.

Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia que cumpla con sus expectativas.

Atentamente,

Claudia G., Directora general

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Jordi Rodila Perez

il y a 5 mesi sur Google

4/5
We were very comfortable, super quiet place and perfect to disconnect
Opinione 2023-11-14 07:50:05

(Translated by Google) Dear Jordi,

We thank you for your excellent review.

Your review gives us an idea that you were able to enjoy a correct and pleasant stay in our facilities. Thank you for choosing us and for your time in sharing your feelings.

We send you a very cordial greeting, hoping for your soon return.

Sincerely,


Claudia G., General Manager

(Original)
Estimado Jordi,

Le damos las gracias por su excelente valoración.

Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.

Le enviamos un saludo muy cordial, esperando su pronto regreso.

Atentamente,


Claudia G., General Manager

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Maitane

il y a 7 mesi sur Google

3/5
The apartment in general is very good, it is not outdated and has just enough for your stay.
The location is quiet although far from many areas, but whoever books should know that, it didn't matter to us. It's great for parking.
The biggest but is the mattress! It's killer.
For us at least, when we go to Andorra we end the days super tired and sleeping well is essential. It is the worst mattress I have ever slept on, you should renew it. And the sofa...well, it's also uncomfortable but not that much.
Opinione 2023-09-29 07:50:11

(Translated by Google) Dear Maitane,
We appreciate that you shared your testimony after your stay at our Pierre & Vacances Andorra Sunari Peretol.

We are glad to know that you found our apartment well equipped and that you enjoyed the tranquility of the location. We appreciate your comments about the ease of parking nearby.

We are very sorry that you had problems with the mattress and the sofa. We appreciate your comments and will take your observations into account to improve the comfort of our future guests. Our goal is to provide a comfortable and pleasant stay for all our visitors.

We would love to welcome you again on your next visit to Bordes d'Envalira. See you soon!


Claudia G., General Manager

(Original)
Estimada Maitane,
Apreciamos que compartiera su testimonio tras su paso por nuestro Pierre & Vacances Andorra Sunari Peretol.

Nos alegra saber que encontró nuestro apartamento bien equipado y que disfrutó de la tranquilidad de la ubicación. Apreciamos sus comentarios sobre la facilidad para aparcar en las cercanías.

Lamentamos mucho que haya tenido problemas con el colchón y el sofá. Agradecemos sus comentarios y tomaremos en cuenta sus observaciones para mejorar la comodidad de nuestros futuros huéspedes. Nuestro objetivo es proporcionar una estancia cómoda y agradable para todos nuestros visitantes.

Nos encantaría volver a recibirle en su próxima visita a Bordes d'Envalira. ¡Hasta pronto!


Claudia G., General Manager

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Laura Triguero

il y a 7 mesi sur Google

1/5
I paid for a room where cleanliness was conspicuous by its absence, it was full of hair, on the floor, on the bed, inside the washing machine... A disaster, really.
Opinione 2023-09-25 07:50:33

(Translated by Google) Dear Laura,
Thank you for the time you have invested in sending us your testimony about your stay at our hotel.

We are pleased to know that you chose our hotel for your stay. We are very sorry to hear that you had problems with the cleanliness in your room. When you informed us about the problem, we went to solve it as soon as possible, offering you some extra services for the inconvenience. We apologize again for this fact and appreciate your comments to improve our services.

It will be a pleasure to welcome you again on your next visit.

Sincerely,

Claudia G., General Director

(Original)
Estimada Laura,
Gracias por el tiempo que ha invertido en enviarnos su testimonio acerca de su estancia en nuestro hotel.

Nos complace saber que eligió nuestro hotel para su estancia. Lamentamos mucho escuchar que tuvo problemas con la limpieza en su habitación. Cuando usted nos informó sobre el problema, fuimos a solucionarlo lo antes posible, ofreciéndole algunos servicios extra por las molestias. Volvemos a disculparnos por este hecho y agradecemos sus comentarios para mejorar nuestros servicios.

Será un placer recibirla de nuevo en su próxima visita.

Atentamente,

Claudia G., Directora general

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