Name: Residence Andorra Bordes d'Envalira
Brand: Pierre & Vacances
Availability: InStock
Rating: 4.2 (571 reviews)

Recensioni dei clienti Andorra Bordes d'Envalira

4.2

Molto buono

571 recensioni

48.9 %

33.8 %

7.5 %

3.2 %

6.7 %

Naoual Carreras

il y a 2 anni sur G_Google Google

1/5

Non

Opinione 2022-03-21 08:50:20

(Translated by Google) Dear Naoual,

We are sorry to read your comment and would like to know more.

Please know that the satisfaction of our vacationers is important to us and to this end, we are always available to help you on site.

We hope to see you again for a much better feeling,

Claudia G., General Director

(Original)
Chère Naoual,

Nous sommes navrés de prendre connaissance de votre commentaire et aurions souhaité en savoir plus.

Sachez que la satisfaction de nos vacanciers nous tient à cœur et que dans ce but, nous sommes toujours à votre écoute sur place.

Nous espérons vous revoir pour un bien meilleur sentiment,

Claudia G., Directrice générale

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Carlo Cervoni

il y a 3 anni sur G_Google Google

5/5

Decisamente eccellente, ci siamo stati 3 anni fa , locale gradevole e pulito, disponibilità del personale ottima, prezzo eccellente.ci torneremo volentieri

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Noemí Jiménez Porta

il y a 1 settimana sur G_Google Google

5/5

Incredible quality-price, we stayed for the Snowrow, the shuttle bus stop literally next door and it takes 5 minutes to get to the festival, if your intention is to go skiing, the same thing, next door

Opinione 2024-04-11 11:51:20

(Translated by Google) Dear Naomi,
Thank you very much for choosing us to stay during your recent visit.

We are very pleased to hear that the proximity to the shuttle bus stop was convenient for your Snowrow plans and that the ski access met your expectations. We strive to offer excellent value for money and it is gratifying to know that this was reflected during your stay at Pierre & Vacances Andorra Bordes d'Envalira.

Claudia G., General Manager

(Original)
Apreciada Noemí,
Mil gracias por elegirnos para hospedarse en su reciente visita.

Nos complace enormemente escuchar que la proximidad a la parada del bus lanzadera fue conveniente para sus planes en el Snowrow y que el acceso para esquiar cumplió con sus expectativas. Nos esforzamos por ofrecer una excelente relación calidad-precio y es gratificante saber que esto se reflejó durante su estancia en Pierre & Vacances Andorra Bordes d'Envalira.

Claudia G., General Manager

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Salvador Perez

il y a 1 mese sur G_Google Google

1/5

I went with my partner to spend just one night, everything seemed nice, very nice views, good facilities that seemed to be perfect but everything that glitters is unfortunately not gold...
I gave as a deposit, because they ask for €150, which at first seemed a bit expensive to me, until then everything was perfect. When I arrived in Barcelona, I asked for the deposit and they informed me that everything was ok and that they had not had a problem and that usually It takes an average of 6 days to complete the transaction, after those 6 days I call and they tell me that the leg of the bedside table is OFF and that they will not refund me, they send me the photos and everything... and from what you can see that the leg of the table is detached when we were there one night only to sleep and that table was used to leave phones, jewelry, etc. and in the photo you can see that the floor is mopped, everything picked up, etc. the table has logically been manipulated by I think that the cleaning people accidentally broke it but that is not the case, the fact is that through a photo it cannot be justified that I have broken the table. I don't know if I can explain that if they want they can sneak it in, I did. everything possible to declare that we have not misused the table but they did not understand it, be careful because at the client's expense they want to renew the furniture because it has become UNLOCKED due to the USE OF TIME or for whatever reason and that if in If I had broken it, I would have communicated it myself or previously arranged it so as not to pay those 150 euros.
Conclusion, be careful and if you want to go, make a video of how it is before and how you left it before because it seems that it is not the first time that it happens in this good hotel / apartment
Thank you

Opinione 2024-03-06 09:50:34

(Translated by Google) Dear Savior,
Thank you very much for your review at Pierre & Vacances Andorra Bordes d'Envalira.

We are sorry that you had a negative experience regarding the deposit. This is why we inform clients of this €200 deposit upon arrival. We want to assure you that we always seek to be transparent in our policies and that the information about the deposit is detailed on our website.

We bid farewell cordially,

Claudia G., General Director

(Original)
Estimado Salvador,
Muchísimas gracias por su reseña en Pierre & Vacances Andorra Bordes d'Envalira.

Lamentamos que haya tenido una experiencia negativa con respecto al depósito. Es por ello que informarmos a los clientes de dicha fianza de 200€ a la llegada.Queremos asegurarle que siempre buscamos ser transparentes en nuestras políticas y que la información sobre el depósito está detallada en nuestro sitio web.

Nos despedimos cordialmente,

Claudia G., Directora general

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ANA M.I.

il y a 2 mesi sur G_Google Google

4/5

Very well equipped and complete apartments.
In the kitchen everything you need, large refrigerator, dishwasher and washer-dryer.
Large living room. PETS ALLOWED
We will return without hesitation

Opinione 2024-03-06 08:50:07

(Translated by Google) Dear Ana,
It is very gratifying to know from your comments that we have been able to meet your expectations and that you have enjoyed these days with us.
We will love to welcome you again very soon if you return to Soldeu.

A very warm greeting,

Claudia G., General Manager

(Original)
Estimada Ana,
Resulta muy gratificante conocer por sus comentarios que hemos podido satisfacer sus expectativas y que ha disfrutado de estos días a nuestro lado.
Nos encantará recibirle nuevamente muy pronto si vuelve a Soldeu.

Un saludo muy cordial,

Claudia G., General Manager

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