Recensioni dei clienti
1962 opinioni tra le quali 9 opinioni consultabili dei viaggiatori Pierre & Vacances *
* Le riviste consultabili sul sito sono unicamente quelle raccolte da P&V. Per leggere la totalità delle riviste, riportatevi sul sito di Tripadvisor.
«Vacanza anniversario in Martinica»
Una struttura molto bella vicina alla spiaggia, situata in un punto strategico della costa sud e prossima alla nazionale da cui si può raggiungere in auto qualsiasi località del Paese. UNa bella piscina e personale gentile, purtroppo come nella maggior parte delle località francesi anche in Martinica nessuno parla italiano e poco l'inglese. Una grande pecca ce l'ha la disposizione della cucina dell'appartamento sulla terrazza che di per se con la vista giardino e mare sarebbe strepitosa se non fosse assaltata letteralmente da uccelli di ogni specie che lasciano escrementi dovunque e non ci si può allontanare un momento che bivaccano bellamente dentro i tuoi piatti...un vero peccato non utilizzino qualche tipo di dissuasore o tenda protettiva. I letti hanno materassi particolarmente duri ma sopportabili a chi non soffre particolarmente di schiena. Superati questi problemi direi che nel complesso gli altri servizi funzionano parcheggio compreso.
«vacanze ai caraibi»
villaggio in posizione meravigliosa,con una vista da cartolina e la possibilita di avere passeggiata sul mare a due passi.curatissimo il parco e malgrado la struttura non sia nuova è tenuta bene.Ottimo il ristorante a buffet con ottimo rapporto qualità/prezzo.Fantastico il diving con istruttori disponibilissimi e molto preparati,oltretutto nella struttura!Peccato la spiaggia adiacente non attrezzatae non curata come il resto del villaggio.Esperienza positiva
«PV - SERENE HOL....BUT!»
1. Disgusting housekeeping practice - cleaning supposedly every 4 days but went 6 days with no clean towels and no bed linen change!! AWFUL!! If, someone were to fall ill and they were travelling alone, the hotel staff would prob not find him/her till their next cleaning trip....by which time the poor person would have...well you know died!! 2. There are NO SUNBEDS ON THE BEACH - 3. The b'fast and dinner added up to E45 - multiplied by the number of nights and its gets expensive!! Better get a car and buy your own food from Carrefour!! 4. Jumbo car hire guy Enrico, really really very helpful and efficient. Thanks! 5. Diving school Kariba, on premises great and very proffesional - top quality equipment too - thanks Thibo and Guy!! !!!
«Hard beds and rare towels»
We enjoyed the scenery, closeness to a gorgeous and picturesque beach, immaculate landscaping within the resort, and a very well-maintained and large pool area. The staff was nice and helpful at all times. The services otherwise seemed geared towards families with a need for a very regulated daily schedule, especially when it comes to opening times of restaurants. This proved to be a hindrance for travelers looking for more flexibility. The availability of towels in the resort seemed overly optimized for energy/water consumption, which limits their availability to the point of not feeling clean. The once-a-week brief cleaning of the room does not help either. The (Basic) Wifi service was spotty and extremely unreliable. The beds and mattresses were hard and uncomfortable. The breakfast and dinner buffet food was plenty, but of medium quality and taste.
RelationClientPVR, The team at Pierre & Vacances Holiday Village Sainte Luce, responded to this review
Dear guest, Thank you very much for your extensive review shared with the trip advisor users. It is a pity that we could not meet all your expectations in this holiday. We are sorry to read that as a couple you found yourself limited in flexibility due to regulated opening hours. We will take note of your comment and share this with the staff. Towel change is weekly but there is always the option to book hotel service which includes daily Cleaning and Bathroom linen change every 2 days. We acknowledge that the free basic wifi acces is limited as it is meant for browsing on the web, checking email and use of instant messaging. We are very happy to read you appreciated the idyllic setting of our holiday village. Also we will forward your compliments to the staff and we are surely glad to know that they could be helpful. We would love to welcome you and your partner back to the beautiful surroundings of Martinique. Have a wonderful day. Pierre & Vacances´ team
«An amazing wonderful place deprive of magic!»
The beauty of the place is really amazing, but for the price you feel in an industrial product deprive of warm, of flow, of ease, of magic! Choose better a friendly place and enjoy the beach with one of the best view of the area
RelationClientPVR, L'équipe at Pierre & Vacances Holiday Village Sainte Luce, responded to this review
Dear guests, We are sorry to read that your family vacation in Sainte-Luce were disappointing. However, we would like to thank you for sharing your experience with the members of the Trip Advisor community. Although it's a satisfaction to know you appreciated our tropical garden, we take good notes of your comments in order improve and to offer our guests magical vacation. Hoping that you will keep good memories of Martinique and that we will have the chance to see you again, we wish you a lovely day. Pierre & Vacamces Village ' Team