Residence Les Terrasses du Parc
€ 115
1 notte dal 22/12 al 23/12  
Il prezzo indicato corrisponde al prezzo del solo affitto, per esempio Appartamento 4 persone - 1 camera - Terrazza, dal 22/12 al 23/12 . In Francia, i prezzi mostrati non includono la tassa di soggiorno.

Recensioni dei clienti Les Terrasses du Parc

3.8

Buono

463 recensioni

5

35.0 %

4

32.2 %

3

17.3 %

2

7.3 %

1

8.2 %

Sergio Pavesi

il y a 1 anno sur Google

4/5
Posizione ottima per spostarsi nel paese e nelle spiagge limitrofe, personale disponibile, parcheggio sotterraneo.
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Louisa Martin

il y a 1 mese sur Google

5/5
We stayed with my husband and our 2 children for 4 nights at the top of the residence and at the top I would like to thank the lady at reception for her kindness and above all her professionalism thank you we will come back ??
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Sandrine Maillot

il y a 1 mese sur Google

1/5
To flee! very disappointed, apartment unsuitable for people with reduced mobility. We booked accommodation for 6 people by appointment, under telephone advice and having specified that we needed accommodation suitable for a disabled person, so we expected to have space... a real storage room. The chair does not fit in the bathroom. No physical reception when taking over the accommodation on Sunday and Monday when we request a refund in order to leave, no compassion, dialogue impossible. Dilapidated accommodation, dusty, unpleasant odors even in the cupboards, walled terrace. A tiny shower!! a hospital room where epadh from the 70s. Nothing is right. Everything needs to be reviewed…ah yes! after complaint... to top it off, a €50 voucher to be deducted from the next rental. Disappointment and anger.
Opinione 2023-11-08 15:41:10

(Translated by Google) We deeply regret that your stay in our Les Terrasses du Parc residence did not live up to your expectations, and even more so, that it did not meet the specific needs linked to reduced mobility. Rest assured Sandrine, that the satisfaction of our customers and the accessibility of our services are at the heart of our commitment.

We take your comments regarding the adaptation of our PRM accommodation very seriously and we are keen to review our booking processes to ensure that such inconveniences do not recur. For accessibility questions, we invite our customers to contact the residence directly on +33 (0)4 67 56 64 34 in order to obtain all the necessary information and ensure a comfortable stay.

Regarding the aspects that you found unsatisfactory in your accommodation, we have forwarded your observations to our maintenance team so that corrective measures can be taken without delay.

We would like to offer you an experience more representative of our high standards of service and comfort. The discount voucher that we offered you is a mark of our desire to regain your trust. We sincerely hope that you will give us another opportunity to welcome you and fully satisfy you.

Beautiful day,

Your Pierre & Vacances Les Terrasses du Parc team







(Original)
Nous regrettons profondément que votre séjour dans notre résidence Les Terrasses du Parc n'ait pas été à la hauteur de vos attentes, et plus encore, qu'il n'ait pas répondu aux besoins spécifiques liés à la mobilité réduite. Soyez assurée Sandrine, que la satisfaction de nos clients et l’accessibilité de nos services sont au cœur de notre engagement.

Nous prenons très au sérieux vos commentaires relatifs à l’adaptation de nos logements PMR et nous souhaitons ardemment réexaminer nos processus de réservation pour garantir que de tels désagréments ne se reproduisent pas. Pour les questions d'accessibilité, nous invitons nos clients à contacter directement la résidence au +33 (0)4 67 56 64 34 afin d’obtenir toutes les informations nécessaires et assurer un séjour confortable.

En ce qui concerne les aspects que vous avez trouvés insatisfaisants dans votre logement, nous avons transmis vos observations à notre équipe de maintenance pour que des mesures correctives soient prises sans délai.

Nous aimerions vous offrir une expérience plus représentative de nos standards élevés de service et de confort. Le bon de réduction que nous vous avons proposé est une marque de notre volonté de regagner votre confiance. Nous espérons sincèrement que vous nous donnerez une nouvelle occasion de vous accueillir et de vous satisfaire pleinement.

Belle journée,

Votre équipe Pierre & Vacances Les Terrasses du Parc





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Julie Chauvier

il y a 1 mese sur Google

5/5
A small residence on a human scale.
A great welcome!
A director who listens to the needs of her clients and who is not stingy with advice during our stay and a very friendly team.
We enjoyed seeing the ongoing improvements to the apartments.
We will come back with pleasure!
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gabrielle coste

il y a 1 mese sur Google

5/5
For the 8th time, I loved it again, more fittings, new radiators, even more embellished residence, don't look elsewhere, we are so good here
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