(Translated by Google) Dear Andrea,
Thank you for letting us know your opinion.

We are pleased that you appreciated the panoramic view and found the apartment in good clean conditions. We are sorry for any misunderstanding regarding the deposit; We want to assure you that the procedure provides for the automatic refund of this amount within three days of departure, as per our standard policy.

Looking forward to welcoming you back to the Résidence Pierre & Vacances Benidorm Horizon, we send you our warmest regards.


Pierre & Vacances Benidorm Horizon

(Original)
Gentile Andrea,
Grazie per averci fatto conoscere la sua opinione.

Siamo lieti che abbia apprezzato la vista panoramica e trovato l'appartamento in buone condizioni di pulizia. Ci dispiace per qualsiasi incomprensione riguardo la cauzione; vogliamo assicurarle che la prassi prevede la restituzione automatica di tale importo entro tre giorni dalla partenza, come da nostra politica standard.

In attesa di poterla accogliere di nuovo presso il Résidence Pierre & Vacances Benidorm Horizon, le porgiamo i nostri cordiali saluti.


Pierre & Vacances Benidorm Horizon

(Translated by Google) Dear Otello Barnaba,
Thank you for letting us know your opinion.

We are happy that you found your stay amazing. We really appreciate your positive feedback and are happy that you appreciated the features of the apartment.

We renew our hope to be able to host you again very soon.
Best regards,


Pierre & Vacances Benidorm Horizon

(Original)
Gentile Otello Barnaba,
Grazie per averci fatto conoscere la sua opinione.

Siamo lieti che abbia trovato il soggiorno stupefacente. Apprezziamo molto il suo feedback positivo e siamo felici che abbia apprezzato le caratteristiche dell'appartamento.

Rinnoviamo il nostro augurio di poterla ospitare di nuovo molto presto.
Cordiali saluti,


Pierre & Vacances Benidorm Horizon

(Translated by Google) Dear Antolín,
We would like to thank you for staying at our Résidence Pierre & Vacances Benidorm Horizon apartments and for giving us your feedback.

We are glad to know that your stay was correct and without inconvenience. Our goal is to provide a consistent and welcoming service.

However, we regret that your experience did not fully meet the expectations of a four-star establishment. We appreciate your comment, which helps us improve our services and features.

We are pleased to confirm that our bus service offers transfers to the beach every twenty minutes, facilitating our guests' access to nearby recreation areas.

We will be happy to welcome you again whenever you wish.

All the best,


Pierre & Vacances Benidorm Horizon

(Original)
Estimado Antolín,
Nos gustaría darle las gracias por alojarse en nuestros apartamentos Résidence Pierre & Vacances Benidorm Horizon y por trasladarnos su feedback.

Nos alegra saber que su estancia fue correcta y sin inconvenientes. Nuestro objetivo es proporcionar un servicio consistente y acogedor.

No obstante, lamentamos que su experiencia no haya alcanzado plenamente las expectativas de un establecimiento de cuatro estrellas. Agradecemos su comentario, que nos ayuda a mejorar nuestros servicios y prestaciones.

Es un placer confirmar que nuestro servicio de autobús ofrece traslados a la playa cada veinte minutos, facilitando el acceso a nuestros huéspedes a las zonas de esparcimiento cercanas.

Estaremos encantados de volverle a recibir cuando usted lo disponga.

Un saludo,


Pierre & Vacances Benidorm Horizon