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Recensioni dei clienti Salou

4.2

Molto buono

1472 recensioni

5

50.6 %

4

31.3 %

3

9.3 %

2

2.8 %

1

6.0 %
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giancarlo bossolino

Ci sono 4 anni su Google

5/5
Ci sono stato due notti nel residence a Salou, l'appartamento era bellissimo, 2 camere spaziose, doppio bagno, bel salotto e due bellissimi terrazzi. Il costo è stato di 65 euro a notte ed eravamo in 4. Bellissima esperienza.
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Gerald Pickersgill

Ci sono 8 anni su Google

5/5
Great facolties
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francois doiteau

Ci sono 4 giorni su Google

5/5
A truly pleasant surprise! Pierre & Vacances guarantees excellent service, and that's certainly the case here. The apartments are very spacious, well-equipped, and, above all, have superb soundproofing. The pools are also spacious and feature very soft artificial grass – no complaints whatsoever. It's a great compromise between being close to the lively evening entertainment and being about a 15-minute walk from the sea. The residence is very secure. The service is top-notch, with truly attentive and friendly staff.
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Chanteau Franck

Ci sono 1 settimana su Google

1/5
Hello,

We arrived on July 25, 2026. From the moment we arrived, we were very disappointed by the state of the apartment: the furniture was in very poor condition, the walls were filthy, and there was a foul odor.

But the worst happened during the night. At 6:30 a.m., someone tried to sneak into our apartment while we were sleeping. Awakened by the noise, I immediately got up and shouted, which scared the intruder away. A traumatized child... ugh, unacceptable!

(They moved us to another apartment) but we no longer feel safe at all.

A complaint has been filed, and we are scheduled to meet with the residence manager on July 27, 2026.

To date, we are still here. Based on our experience, I strongly advise against staying at this residence. Between the state of the accommodation and this particularly worrying incident for our safety, we feel like we've thrown our money away.

Don't throw yours away, especially at that rental price!
Opinione 2026-07-30 12:12:52

Cher Franck,
Merci à vous pour ce retour.

Nous sommes sincèrement désolés que votre séjour n’ait pas répondu à vos attentes. La qualité de l’hébergement est une priorité pour nous, et nous tenons à préciser que des rénovations du mobilier sont en cours cette année afin d’améliorer le confort de nos appartements.

Concernant l’incident survenu, la sécurité de nos hôtes est primordiale. Nous avons immédiatement proposé un changement de logement et restons à votre disposition pour échanger lors de votre rencontre prévue avec notre responsable. Une enquête interne est en outre menée pour renforcer nos protocoles de sécurité.

Nous voudrions pouvoir vous recevoir une nouvelle fois afin de vous assurer une expérience 100% réussie.
Sincères salutations,

General Manager

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Nerea Oneca Peña

Ci sono 1 settimana su Google

5/5
This is my third year staying at these spacious and comfortable apartments, and the peace and quiet is wonderful. The only downside is that there are two swimming pools and it gets a bit crowded. Otherwise, it's a 10/10 and I'll be back soon.
Opinione 2026-07-23 09:10:16

Querida Nerea,
Agradecemos enormemente que haya compartido su experiencia en Pierre & Vacances Salou.

Es un placer saber que ha disfrutado una vez más de su estancia en nuestros apartamentos.

Nos alegra que haya valorado la amplitud y comodidad de los apartamentos, así como la tranquilidad que caracteriza nuestro entorno.

Dicho esto, lamentamos que la afluencia de huéspedes en las zonas comunes no haya sido de su agrado durante su estancia. Trabajamos para garantizar un ambiente agradable en todo momento.

Finalmente, nos complace que haya disfrutado de nuestras dos piscinas renovadas, un espacio perfecto para relajarse. Su calificación de 10 y su intención de volver pronto son nuestra mayor recompensa.

Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo.
Un saludo cordial,

General Manager

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