Name: Residence Salou
Brand: Pierre & Vacances
Price: 119 EUR
Availability: InStock
Rating: 4.2 (1480 reviews)

Recensioni dei clienti Salou

4.2

Molto buono

1480 recensioni

50.6 %

31.2 %

9.3 %

2.8 %

6.0 %

Più recentiPiù antichiMigliori valutazioniVoti meno buoni

giancarlo bossolino

Ci sono 4 anni su G_Google Google

5/5

Ci sono stato due notti nel residence a Salou, l'appartamento era bellissimo, 2 camere spaziose, doppio bagno, bel salotto e due bellissimi terrazzi. Il costo è stato di 65 euro a notte ed eravamo in 4. Bellissima esperienza.

Saperne di più

Gerald Pickersgill

Ci sono 8 anni su G_Google Google

5/5

Great facolties

Saperne di più

Valèrie Pledel

Ci sono 5 giorni su G_Google Google

4/5

We stayed as a family, and the residence is well located, 12 minutes from the town center and the beach.

The place is peaceful, surrounded by greenery, and we had a lovely view of the beautiful blue pool. The pool was clean and the perfect temperature. It would be nice to have a few more sun loungers for those who want to sunbathe and a small bar for those who want to enjoy a refreshing drink or an ice cream. The apartment is comfortable and spacious with its two bathrooms, which is very convenient! It just needs a Nespresso machine and some decoration in the rooms. The staff is friendly. We had a great holiday in Salou.

Opinione 2026-08-15 12:12:39

Chère Valèrie,
Merci d'avoir pris le temps de rédiger ce commentaire.

Votre appréciation de notre emplacement stratégique et des piscines entretenues nous encourage dans nos efforts quotidiens.

Nous regrettons les manques perçus en matière de services complémentaires. Concernant les transats, leur disponibilité varie selon la fréquentation mais nous étudions des solutions pérennes.

Votre satisfaction globale reste notre meilleure récompense, particulièrement vos éloges sur le professionnalisme de notre équipe.

Au plaisir de vous accueillir à nouveau pour un séjour 100 % réussi,

General Manager

Saperne di più

L FERREIRA

Ci sono 5 giorni su G_Google Google

1/5

Unfortunately, we are the fourth family to have been burglarized in Pierre & Vacances Salou accommodations this August 2026, and that only includes the cases we are aware of. How many other families have suffered the same fate without our knowledge?

It is simply shameful and completely unacceptable, especially considering the prices charged for these rentals. We pay for a peaceful and secure holiday, not to leave feeling abandoned after a burglary.

The most scandalous aspect of this situation is Pierre & Vacances' attitude, refusing to take responsibility. Instead of acknowledging the seriousness of the situation, the group is trying to downplay it and provide information that, in our experience, does not reflect reality.

To date, the only response from headquarters amounts to a simple apology. An apology is absolutely insufficient in the face of such a serious situation. Complaints have been filed, and we now expect responses and, above all, action.

Pierre & Vacances, take responsibility and respect your customers!

Saperne di più

ktrin moncet

Ci sono 1 settimana su G_Google Google

2/5

We just arrived at the residence after a very difficult check-in.
I had contacted them the previous week, but they hadn't given me any specific information except that we had to arrive after 4 PM. I received an email today at 4:54 PM stating that we had to arrive before 5 PM. We arrived just after that time—it was impossible to get in to unload the cars or park nearby (I had asked about this and was told we could do so upon arrival). I made an incredible number of calls, but no one answered, neither in France nor in Salou, not even on the emergency line, except at the very end in Barcelona.
In the end, I managed to get through to the reception of another residence, which helped us as best it could. I hope we did things right because it was really very complicated.
We have been renting from Pierre & Vacances for years, and this is the first time we have been abandoned, and the service is not up to the price. I should mention that I speak Spanish, which helped us with our request to access the apartment. In short, never again.

Opinione 2026-08-13 08:18:37

Cher Ktrin,
Merci pour votre fidélité !

Nous sommes sincèrement désolés que votre expérience n'ait pas été à la hauteur de vos attentes.

Par ailleurs, nos horaires de réception sont communiqués sur toutes nos plateformes, et un numéro d'urgence disponible 24h/24 permet normalement de répondre aux situations imprévues.

En outre, le parking intérieur payant de la résidence est disponible sur réservation.Il est toujours préférable de réserver avant l'arrivée afin d'éviter les malentendus.

Nous souhaiterions vous revoir afin de changer votre perception de notre établissement.
Bien à vous,

General Manager

Saperne di più