Residence Le Domaine de Gascogne
€ 138
2 notti dal 29/03 al 31/03  
Il prezzo indicato corrisponde al prezzo del solo affitto, per esempio Monolocale 4 persone - 1 angolo notte - Terrazzo o balcone, dal 29/03 al 31/03 . In Francia, i prezzi mostrati non includono la tassa di soggiorno.

Recensioni dei clienti Le Domaine de Gascogne

3.9

Buono

510 recensioni

5

36.1 %

4

38.0 %

3

12.2 %

2

7.5 %

1

6.3 %

Stefano Morigine

il y a 4 anni sur Google

5/5
Bellissimo posto stupendo pieno di verde mare laghi e tempo spettacolare la gente e cortese e gentile e i posti pulitissimo....
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Corrado Terzoli

il y a 6 anni sur Google

4/5
Bella posizione all'interno di un parco. Tranquillo (Pasqua 2017)
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Barsoulet Nathalie

il y a 4 mesi sur Google

2/5
I stayed 2 nights with my family in a 6-person apartment. This apartment was dirty: black toilet bowl inside, black bathroom tile grouts, dust on the furniture, dirty dishes....
Exposed electrical wire in the living room chandelier, bathroom radiator that barely held onto the wall, upper curtain that fell halfway, broken freezer door....
Lots of sand in the pool.
Unpleasant housekeeping staff!!!!
Lots of poor interior and exterior hiding places on buildings.
Too bad because it is a very well located residence.
It would be good to insist on cleaning, because staying in a dirty apartment really doesn't make you want to stay!!!
For a vacation rental residence it’s not great!!!
Opinione 2023-11-03 16:16:53

(Translated by Google) We are sincerely surprised and concerned by your observations regarding the cleanliness of your accommodation at Domaine de Gascogne. Your satisfaction is our top priority and what you describe does not reflect the quality standards to which we are committed, Nathalie.

We would like to discuss these points with you in order to understand what may have happened and take the necessary corrective measures without delay. Could you please contact our customer service; by clicking on the following link: https://www.contactariane.com/? Looking forward to remedying this situation and ensuring this does not happen again.

We also appreciate your comment on the privileged location of the residence and we are committed to doing what is necessary to ensure that all of our services live up to this exceptional setting.

Pending your contact, we offer our most sincere apologies and assure you of our determination to restore your trust.

Beautiful day,

The Pierre & Vacances le Domaine de Gascogne team







(Original)
Nous sommes sincèrement surpris et préoccupés par vos observations concernant la propreté de votre logement au Domaine de Gascogne. Votre satisfaction est notre priorité absolue et ce que vous décrivez ne reflète pas les standards de qualité auxquels nous nous engageons, Nathalie.

Nous souhaitons vivement discuter de ces points avec vous afin de comprendre ce qui a pu se passer et prendre les mesures correctives nécessaires sans délai. Pourriez-vous, s'il vous plaît, contacter notre service client; en cliquant sur le lien suivant : https://www.contactariane.com/ ? Impatients de remédier à cette situation et de veiller à ce que cela ne se reproduise pas.

Nous apprécions également votre commentaire sur l'emplacement privilégié de la résidence et nous nous engageons à faire le nécessaire pour que l'ensemble de nos services soit à la hauteur de ce cadre exceptionnel.

Dans l'attente de votre contact, nous vous présentons nos excuses les plus sincères et vous assurons de notre détermination à restaurer votre confiance.

Belle journée,

L'équipe de Pierre & Vacances le Domaine de Gascogne





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Matlo (Matlo)

il y a 5 mesi sur Google

4/5
Well located and quiet residence. Very friendly and attentive welcome. A few points to improve but nothing to spoil the vacation. Too bad the reception is not very visible and cluttered with laundry carts. Afterwards, I would like to point out that we are out of season!
Two downsides:
- The accommodation is becoming very dated. A refresh becomes urgent (stains, cracks, etc.).
- VMC problem (noise and odor)
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Stéphanie Roure

il y a 5 mesi sur Google

2/5
I booked accommodation for 4, the cleaning was not done, I think only moderately clean, it is well rated.... the floor is sticky, traces of food on the dishwasher, dust everywhere, mouth ventilation almost clogged, it's so dirty., the black door jambs.. table which sticks despite being wiped with a sponge,.. and I go through each piece in its batch, I took photos I don't I don't know if I have the possibility of posting them..... we can hear quite a bit in the neighboring accommodation.... too bad
Opinione 2023-10-10 08:57:59

(Translated by Google) We thank you for sharing your impressions of your stay at Domaine de Gascogne, Stéphanie. We sincerely regret that the cleaning did not live up to your expectations. Do not hesitate to report these inconveniences to reception so that corrective actions can be quickly put in place. Your satisfaction is precious to us, and our customer service is available to answer any other concerns. You can contact him via the following link; https://www.contactariane.com/.

We look forward to offering you a more pleasant experience during your next stay.

The Pierre & Vacances team

(Original)
Nous vous remercions d'avoir partagé vos impressions sur votre séjour au Domaine de Gascogne, Stéphanie. Nous regrettons sincèrement que le ménage n'ait pas été à la hauteur de vos attentes. N'hésitez pas à signaler ces désagréments à la réception afin que des actions correctives soient rapidement mises en place. Votre satisfaction nous est précieuse, et notre service client est à votre écoute pour toute autre préoccupation. Vous pouvez le contacter via le lien suivant; https://www.contactariane.com/.

Au plaisir de vous offrir une expérience plus agréable lors de votre prochain séjour.

L'équipe Pierre & Vacances

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