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7 notti dal 03/04/2020 al 10/04/2020
Pierre & Vacances Villages
Hôtel de l'Esterel
7 notti dal 03/04/2020 al 10/04/2020

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Recensioni dei clienti

Recensioni dei clienti Hôtel de l'Esterel

256 opinioni tra le quali 8 opinioni consultabili dei viaggiatori Pierre & Vacances *

* Le riviste consultabili sul sito sono unicamente quelle raccolte da P&V. Per leggere la totalità delle riviste, riportatevi sul sito di Tripadvisor.

Voti attribuiti

Eccellente

53

Ottimo

67

Accettabile

21

Mediocre

13

Orribile

9

Consultate le opinioni per

In famiglia
78
In coppia
65
Da solo
5
Affari
1
Viaggio con amici
9

Voti per categorie

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soniamM2429DJ
(family)
Milan, Italy

«HOTEL IN UNA BELLISSIMA POSIZIONE MA CON CAMERE UN POCHINO TRASANDATE»

mark

l'hotel è in una bellissima posizione ma le camere andrebbero migliorate. Il personale della reception non è stato molto professionale con noi. Abbiamo richiesto uno stendino da mettere in balcone per far asciugare i teli da mare ed i costumi ma ci hanno risposto che non ne avevano e non vi era posto ove stenderli.- Il bagno in camera era piccolissimo. Ho chiesto un cuscino di dimensioni normali m non ne avevano (hanno solo quelli tipo francese piccoli e mollissimi), Idem per i cuscini per la cervicale, non ne avevano.-

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Jeffrey H
(friends)
Swansea, United Kingdom

«Ok»

mark

Enjoyed the holiday,a week in this hotel was taxing.Needed to be a little more homely with added facilities I.E. tea and coffee making equipment .Not cleaned daily which was disappointingIE floor not mopped.For the time of year hotel could have been more accommodating re upgrades being hotel was almost empty.

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H355EVjulies
(family)
South Yorkshire, United Kingdom

«Agay»

mark

Hotel nice, and clean. Holiday village restaurants and service very poor, don't bother. Pool nice, having to pay for some sunbeds very poor. Also no cushions for sunbeds like rock. Supermarket and little shops nice. Some staff need to learn customer service and how to do their jobs.

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LozzaGaughan
(family)
Caistor, United Kingdom

«Beautiful Spot»

mark

I was slightly worried by some of the negative reviews but we had a wonderful week. We stayed in the hotel so had airconditioning and we paid extra for the sea view which I think was worth it. The resort is in a lovely spot. My husband and son played the 9-hole golf course every day and enjoyed it. The roads around the resort are almost traffic free and good for an early morning run. The staff were, without exception, friendly and welcoming. It's worth taking the tourist train to La Dramont beach - there's a very good restaurant on the beach there and lots of water sport activities. La Luna is the best in-resort restaurant. The pools are clean and very-well staffed with numerous attentive lifeguards. The in-resort supermarket is very well stocked. It's a French resort with very few other nationalities. Great for forcing your kids to speak a few words of French but made them unwilling to join in the teen club. We went in late July and had a week of sunshine, 28 degrees with a light sea breeze - perfect.

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jcabez622742
(family)

«Horrible!»

mark

Le personnel désagréable, le restaurant pas bon,cher en plus on vous demande de régler la note avant de recevoir les dessert et café, le ménage mal fait , le drap de lit changé qu’une seule fois dans la semaine, beaucoup trop cher pour ce qu c’est!

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Martine Puissant, Autre at Pierre & Vacances Hotel de l'Esterel, responded to this review

Owner Response
Opinione 2020-09-14 05:57:15

Bonjour jcabez622742, J’ai pris connaissance de votre avis et regrette de lire que vos vacances parmi nous ne se soient pas montrées satisfaisantes. Je transmets vos remarques à notre service restauration et suis navrée que vous n'ayez pas apprécié la qualité de nos plats. Concernant le service des étages, en raison des normes sanitaires liées au COVID, nous ne devons normalement pas intervenir dans les chambres Seul un ménage léger est possible et nous ne pouvons toucher à vos affaires personnel. Ces normes sont en place pour votre sécurité et celle de notre personnel. En vous remerciant par avance et en espérant pouvoir vous revoir dans une de nos résidences. Avec nos meilleures salutations

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