Struttura con tanto potenziale ma un po' vecchia, l'appartamento in cui abbiamo alloggiato era fornito di tutto anche se il letto era molto scomodo ( e il materasso era anche macchiato, dato che ho dovuto prepararmi il letto non ho potuto fare a meno di notarlo).
Per quanto riguarda il personale, come in ogni luogo turistico, ci si aspetta di poter comunicare sena problemi...nel nostro caso abbiamo fatto fatica soprattutto al check-in.
Riassumendo, per il prezzo pagato dovrebbe essere un po' migliorato.
Ottimo rapporto qualità prezzo. Come per tutto il comprensorio accesso diretto alle piste di sci, comodo per i negozi, ben organizzato lo spazio. 2 al le aree di miglioramento: un solo ascensore funzionante e una settimana per ripararlo... Assenza di ganci in cucina per appendere presine/asciughino, grembiule..
Upon our arrival, the welcome from the P&V teams was not pleasant: as a couple, we had booked a room with a double bed. We were unpleasantly surprised to find ourselves in an apartment with single beds... A change was made with difficulty, with a rather unpleasant comment from the receptionist. After this change of accommodation, we wanted to book breakfast for the next morning, but it was refused because we had passed the check-in time (deadline: 6:45 p.m., even though we arrived at reception around 6:30 p.m., but by the time we changed apartments, when we asked for pastries around 6:55 p.m., it was too late...). After a day spent on the road and the setbacks with the apartment we were given, we were not pleased.
The sofa in the apartment was very uncomfortable, and three cushions were torn. The television wasn't working when we arrived, so we called the technicians to fix this problem and again to unclog the kitchen sink. Special thanks to them for being very efficient, responsive, and professional.
Shopping carts would be appreciated for transporting luggage within the residence, as sleds are prohibited.
We decided to leave a day early, so the two keys and two multipass cards were left.
The next day (our theoretical departure date) around 6 p.m., the residence receptionist called me to tell me that I had left that same morning without leaving the multipass cards! I explained to her that the cards had indeed been given to her colleague the day before, along with the keys. She had taken the time to check that we had paid everything correctly, but clearly hadn't taken the time to properly close our file.
There are clearly shortcomings at the reception desk of this residence (I should point out that each time it wasn't the reception desk of our Electra residence, but the main reception desk for the block of residences). This was our first experience with P&V in this resort, but we've rented many other P&V apartments in other resorts and have never been disappointed. We do not recommend this residence.
It's a shame, because the resort is fantastic, entirely pedestrianized, and there are many beautiful hikes starting from it.
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