Way too expensive for the quality of service.
The cleaning is more than average, access to the resort is complicated, especially with children.
The pool is cold.
Lack of heating in the apartment on Easter weekend
Opinione 2023-05-03 08:49:03
Merci d'avoir pris le temps de nous écrire Lou.
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous avons à cœur de vous offrir des prestations à la hauteur des exigences fixées par notre marque Pierre & Vacances. C'est pourquoi nous sommes étonnés par votre avis.
Sachez que vos retours nous sont précieux et permettent de nous améliorer continuellement. Ceux-ci ont bien été pris en compte et seront remontés auprès de nos équipes concernées.
Nos équipes sur place sont là pour trouver des solutions, afin que votre séjour se passe au mieux, c'est pourquoi nous encourageons nos hôtes à leur signaler ce type d'incident.
En espérant avoir la joie de vous retrouver prochainement dans l'une de nos résidences ! ?
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
Thank you for taking the time to write to us Lou.
We are sorry to read that your stay did not meet your expectations.
We are committed to offering you services that meet the requirements set by our Pierre & Vacances brand. That's why we are surprised by your review.
Know that your feedback is valuable to us and allows us to continually improve. These have been taken into account and will be reported to our teams concerned.
Our teams on site are there to find solutions, so that your stay goes as well as possible, which is why we encourage our guests to report this type of incident to them.
Hoping to have the joy of meeting you soon in one of our residences! ?
2 bedroom apartment, well equipped. Bedrooms are quite small.
Ski room with shoe drying facility.
A large and deep pool, an excellent dry sauna, a hammam not hot enough for our liking.
We were at the end of March. The skiing in requires some walking on the road, the skiing out also (except on the day after a snowstorm).
You can order breads and pastries at the reception in the evening for the next morning - very convenient because the supermarket is a few minutes' walk away.
Lou Duflot
il y a 1 mese sur
Google
Way too expensive for the quality of service.
The cleaning is more than average, access to the resort is complicated, especially with children.
The pool is cold.
Lack of heating in the apartment on Easter weekend
Merci d'avoir pris le temps de nous écrire Lou.
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous avons à cœur de vous offrir des prestations à la hauteur des exigences fixées par notre marque Pierre & Vacances. C'est pourquoi nous sommes étonnés par votre avis.
Sachez que vos retours nous sont précieux et permettent de nous améliorer continuellement. Ceux-ci ont bien été pris en compte et seront remontés auprès de nos équipes concernées.
Nos équipes sur place sont là pour trouver des solutions, afin que votre séjour se passe au mieux, c'est pourquoi nous encourageons nos hôtes à leur signaler ce type d'incident.
En espérant avoir la joie de vous retrouver prochainement dans l'une de nos résidences ! ?
Agréable journée et à bientôt.
L’équipe Pierre & Vacances
(Translated by Google)
Thank you for taking the time to write to us Lou.
We are sorry to read that your stay did not meet your expectations.
We are committed to offering you services that meet the requirements set by our Pierre & Vacances brand. That's why we are surprised by your review.
Know that your feedback is valuable to us and allows us to continually improve. These have been taken into account and will be reported to our teams concerned.
Our teams on site are there to find solutions, so that your stay goes as well as possible, which is why we encourage our guests to report this type of incident to them.
Hoping to have the joy of meeting you soon in one of our residences! ?
Have a nice day and see you soon.
The Pierre & Vacances team
Racheli Levitas
il y a 2 mesi sur
Google
2 bedroom apartment, well equipped. Bedrooms are quite small.
Ski room with shoe drying facility.
A large and deep pool, an excellent dry sauna, a hammam not hot enough for our liking.
We were at the end of March. The skiing in requires some walking on the road, the skiing out also (except on the day after a snowstorm).
You can order breads and pastries at the reception in the evening for the next morning - very convenient because the supermarket is a few minutes' walk away.
Vu Thanh Long NGUYEN
il y a 2 mesi sur
Google
Residence is OK. The apartment we had is well equipped. In the residence there is a swimming pool and sauna and hammal rooms. The welcome is nice.
Merci pour ce positif !
Ravis que les services vous plaisent ? !
Nous avons été heureux de vous accueillir et espérons vous revoir prochainement ? !
A bientôt,
L'équipe Pierre Vacances
(Translated by Google)
Thank you for this positive!
Glad you like the services ?!
We were happy to welcome you and hope to see you again soon ?!
See you soon,
The Pierre Vacances team
Sandrine Sandrine
il y a 2 mesi sur
Google
Well located we had a pleasant stay
Merci pour cet agréable retour Sandrine.
Nous vous accueillerons de nouveau avec grand plaisir ! ❤️
On vous dit à très bientôt !
L'équipe Pierre & Vacances
(Translated by Google)
Thank you for this pleasant return Sandrine.
We will welcome you again with great pleasure! ❤️
We will tell you very soon!
The Pierre & Vacances team
nany doux
il y a 3 mesi sur
Google
correct