Recensioni dei clienti
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Pierre & Vacances
Residence Les Trois Domaines

Camp de Granou, 09110 Ax-les-Thermes, Francia

Residence Les Trois Domaines
Pierre & Vacances
Residence Les Trois Domaines

Camp de Granou, 09110 Ax-les-Thermes, Francia

Recensioni dei clienti Les Trois Domaines

4.1

Molto buono

350 recensioni

5

44.3 %

4

36.0 %

3

11.7 %

2

4.6 %

1

3.4 %

Julien Victor

il y a 6 giorni sur Google

5/5
A big thank you to the entire team for this excellent stay, and especially to Donovan for his warm welcome, his professionalism, and his availability throughout our stay. Thanks to him, we felt right at home. We will be back with pleasure!
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Christel Demachy

il y a 1 settimana sur Google

1/5
Very disappointed apartment too small for 4 bedrooms 2 children's beds for adults very old pleasant location but disappointed with the room our expectations were really disappointed
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brigitte caron

il y a 3 settimane sur Google

5/5
Recommended for the residence and everything that revolves around it
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Sissy Veselinova

il y a 4 settimane sur Google

5/5
A VERY PLEASANT experience! We will return 100%.
The apartment we stayed in was on the 4th floor and had views of the pool.
The only drawback I could make is the cleaning since there was a lot of dust in general, but nothing that can't be fixed with a damp cloth, which given that there were almost no people can be understood and there is no extractor in the kitchen.
The location is unbeatable!!
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Sandru Ramona

il y a 1 mese sur Google

2/5
Good morning, we stayed two nights and we didn't have hot water on Thursday and Friday, no one told us anything. Thursday the reception was closed and they did not answer the contact phone. They could have had the detail to at least notify. I think it is very necessary to be able to shower.
The location is good because you are close to restaurants and the center. The kitchen is quite well equipped and acceptable cleanliness. We marched disgusted by the issue of water.
Opinione 2025-04-24 16:33:00

Thank you for sharing your feedback with us.

I understand your disappointment regarding the lack of hot water; this is not the experience we wanted to provide.

However, we informed all guests upon arrival about the ongoing maintenance, and an unexpected issue occurred during that time. The reception was open on Thursday, and notices were posted to inform guests about the complications. The issue was resolved by Friday afternoon.

Compensation is planned for the two impacted days. If you would like to discuss this further, please feel free to use our contact form at https://contactariane.com/

Thank you for your feedback on the location and cleanliness. We hope to provide a better experience during your next visit.

Pierre & Vacances Team

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