Residence Pas de la Casa Alaska
No accommodation available for these dates
7 nights from 23/12 to 30/12  
The price shown is per accommodation, for a , from 23/12 to 30/12 . In France, the displayed prices do not include the tourist tax.

Customer reviews Pas de la Casa Alaska

3.4

Good

121 reviews

5

38.0 %

4

21.5 %

3

8.3 %

2

5.0 %

1

27.3 %

George Thompson

il y a 1 month sur Google

5/5
I recently stayed at the Alaska with a group of 90 British students and I couldn’t have been more impressed with the service we received. The staff were incredibly accommodating and friendly, they made sure everything was taken care of. Overall, I highly recommend this hotel for any group trip, especially for those with young students looking for a fantastic ski getaway. The combination of excellent service, comfortable rooms and a very convenient location make it a standout choice for any traveler. A massive thank you goes to the hotel director Axel and his team at the Alaska, Braian, Bruno, Kevin, Sol, Mayra and Natalia. Looking forward to my next visit!
Review 2024-03-04 19:50:13

Dear George,
Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We're thrilled to hear that our staff made a positive impact on your trip and that the convenience of our location contributed to a fantastic ski getaway.

Your kind words regarding the team are greatly appreciated, and it's wonderful to know that our efforts in service and comfort were recognized.

We strive to maintain our residence as an ideal choice for groups and families seeking a memorable stay.

We would be delighted to welcome you back.
Take care,


Axel Lewin, General Manager

See more

Incognito Zeg

il y a 1 month sur Google

5/5
Best place I have ever stayed, no questions asked.

Rooms:
Mind-numbingly beautiful view of the mountains from every room.
Maximized comfort on each and every bed, sofa and chair.
Every facility you will ever need is provided in your room, except for clothes washing.
Wonderfully spacious and warm bath/shower.
Cleaned to perfection before and during stay.

Restaurant:
Excellently cooked foods, with a vast selection that considers different diet needs and tolerances.
Fantastic mix between local and traditional foods.
Drinks are slightly higher than you'd expect but still 100% worth it.

Staff/Services:
Extraordinarily kind staff in both the hotel and restaurant.
Professionally clean rooms thanks to the cleaning team.
Amazing service at the front desk.
Mind blowing levels of expertise from the chefs!

Services:
Boot room a little cramped but well accommodating.
Cleaning services are spot on to standards.

Entertainment:
Excellent quality Television in each room.
Beautiful and luxury spa with exceedingly comfortable chairs.
Cheap and basic, but entertaining, games within confines of the bottom floor, such as 8-ball pool.

Overall, this place is genuinely one of the best places I think I will ever get to go to in my life. This really sets a standard for my future self when looking for places to stay.
Review 2024-02-20 14:56:00

Dear Incognito,
Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We're delighted to hear that the views from our rooms provided a stunning backdrop to your stay and that you found the comfort and amenities of our accommodations to be so satisfying. It's also wonderful to know that our culinary offerings met your diverse dietary needs and that you enjoyed the local flavors our restaurant serves. We take pride in our dedicated staff and are thrilled they contributed positively to your experience.
We acknowledge the boot room can be a bit snug during busy periods; our aim is always to provide efficient facilities and we appreciate your understanding. Rest assured, our team is committed to maintaining the highest standards of cleanliness and service throughout our property.
Your kind words about the spa and the entertainment options within our hotel are much appreciated, and we're glad these aspects enhanced your overall experience with us.

We look forward to welcoming you back.
Best regards,


Axel Lewin, General Manager

See more

Donnchadh MS

il y a 2 months sur Google

1/5
They double booked and didn't have rooms available and didn't tell us until halfway through our stay.

They sent us to a much worse location 15 minutes outside of the town which makes the ski slopes much less accessible. I've honestly never encountered such blatant unprofessionalism and disrespect.
Review 2024-02-07 12:50:37

Dear Guest,
Thank you for this feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We are truly sorry to hear about the inconvenience with your booking; this situation is certainly not the standard of service we aim to provide. Our location's proximity to the ski lifts and the heart of El Pas de la Casa is one of the features we pride ourselves on, and we understand the importance of easy access to the slopes for our guests. We want to reassure you that our team is dedicated to providing a comfortable and enjoyable stay for all our guests, which includes addressing any unforeseen issues with professionalism and care.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

Axel Lewin, General Manager

See more

Jack Drage

il y a 6 months sur Google

5/5
The staff are great! I stayed for a couple of weeks and they were really helpful. The apartment had good facilities (kitchen with lots of cutlery and coffee machine, and bathroom with bath and washing line which was useful). It's also in a good location where you are close to the shops but not right in the middle of town. Thanks!
Review 2023-10-06 09:50:15

Dear Jack,
Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We are delighted to hear that our staff made a great impression on you and provided the assistance you needed during your stay. It's wonderful to know that you appreciated the well-equipped kitchen and bathroom facilities, as well as the convenient location close to shops but not in the middle of town. Our aim is to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to see that we achieved this for you.



We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,


Axel Lewin, General Manager

See more

Francisco Salema

il y a 1 year sur Google

1/5
Not recommended at all
Review 2023-03-06 12:50:31

Dear Salema,
Thank you for sharing your opinion following your recent stay at our apartment.

We would have liked to have met your requirements and are sorry that your stay was not to your satisfaction. We always welcome our guests' feedback and suggestions and would appreciate knowing exactly how we could have improved your experience.

We hope that you will allow us the opportunity to welcome you back in future.
Best regards,

Axel Lewin, General Manager

See more
Please wait...