Holiday Village Terrazas Costa del Sol
No accommodation available for these dates
7 nights from 02/04 to 09/04  
The price shown is per accommodation, for a , from 02/04 to 09/04 . In France, the displayed prices do not include the tourist tax.

Customer reviews Terrazas Costa del Sol

3.8

Good

1938 reviews

5

39.0 %

4

28.8 %

3

16.0 %

2

5.8 %

1

10.3 %

Mariam Sakhokia

il y a 4 months sur Google

4/5
The view and swimming pools are amazing ?
Review 2023-10-26 15:50:26

Dear Guest,

We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.

We look forward to welcoming you back.


E.Ecija, General Manager

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Christina Schorn Winch

il y a 5 months sur Google

3/5
We booked a 'fully equipped' self catering apartment. There was no toaster, no kettle, no egg flip and we had to ask for these items. The apartment was not very clean nor was it well maintained, the fridge was in a bad state with broken shelves and rust inside, cupboard doors were off the hinges. TV did not work and had to be exchanged. No cleaning service during our 10 day stay. We had to dispose of our rubbish ourselves. Toilet paper was not replenished, we had to go and buy more. WiFi and aircon worked well. Dishwash items were provided as well as shampoo and body wash. Towels were replaced 3 times in 10 days. The pool area was very nice with sun loungers, a bar and great views.
Review 2023-09-25 08:54:19

Dear Christina,

We are glad to hear that you appreciated the WiFi, air conditioning, and pool area with its sun loungers, bar, and beautiful views. We strive to provide a comfortable and enjoyable stay for all our guests.

We apologize for the inconvenience you faced regarding the kitchen equipment, cleanliness, and maintenance of the apartment. Our apartments are designed to be fully equipped, and we will address these issues with our housekeeping team to ensure that future guests do not face similar problems. Regarding the cleaning service, it is provided every 4th day in a week of stay, and we encourage guests to contact our 24-hour reception for any additional needs or concerns. We appreciate your feedback on the fridge and TV, and we will make sure to inspect and repair or replace them as needed. For the disposal of rubbish and replenishment of toilet paper, we will take your feedback into consideration and work on improving our services in these areas. Lastly, we are pleased to know that you found our dishwashing items, shampoo, body wash, and towel replacement satisfactory.

We look forward to welcoming you back.
Best wishes,


E.Ecija, General Manager

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Alex P

il y a 5 months sur Google

1/5
We stayed in the Sevilla building.Rooms are clean and kitchen was clean as well. They are a one bedroom flat with self catering ( if you choose to have it this way) like us. We wanted the culinary experience and we weren't planning to only eat here. You will need a rental car to get to nearby cities or if you don't drive, Uber is the best option and very cheap. If you're planning to only stay at the hotel, food is really good. Buget for breakfast and dinner, throughout the day they serve other food as well at the chiringuito near the pool. They have all sorts of activities throughout the day and at night, for both children and adults
Review 2023-09-24 12:51:02

Dear Alex,
Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol.

We are delighted to hear that you found our rooms and kitchen clean and well-equipped for your self-catering needs. It's great to know that you enjoyed the culinary experience both within our village and in the nearby cities. We appreciate your recommendation for having a rental car or using Uber for exploring the surrounding areas.

We're glad to know that you enjoyed the food at our chiringuito near the pool and the various activities offered for both children and adults. It's important to us that our guests have a memorable and enjoyable stay. We continuously strive to maintain a high standard of cleanliness and comfort in our apartments, and we're pleased that this was reflected in your experience.

Best regards,


E.Ecija, General Manager

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lc 20

il y a 5 months sur Google

5/5
Just returned and had a wonderful holiday. Staff were lovely and always willing to help. Entertainment staff really go above and beyond encouraging you to join in with games and put on wonderful performances grease and abba were great, the resort had a good variety of entertainment each night. We didn't eat in the restraunt but bar food was lovely good choice and reasonable priced drinks are reasonably priced. Mini Market good priced and had a few bits but would recommend visiting sabenaillas for shopping from mercandona or carriefor.Pools are lovely and well maintained as the rooms too with beautiful views . WiFi is good and no issues especially having 2 teenagers. There is a 200 euro deposit to pay and this can be paid by card or cash I paid cash and got back when leaving which is understandably for the room you get. Housekeepers would knock every few days and ask if we needed more towels. I thought the welcome pack in the room was a great touch with cleaning supplies . room was lovely and having a dishwasher was really helpful. Plenty of utensils to cook with. Yes the resort is a bit out of the way you can walk to a beach but steep hills, the reception called us a taxi and going to the marina was about 13 euro each way which Is quite cheap and from the marina you can walk along to sebanillas 5minutes along the road estapona is also nice to visit and taxi is about 35 euro each way makes a good day out. Definitely would recommend and would visit again beautiful resort.
Review 2023-09-25 08:54:22

Dear Guest,
Thank you for reviewing your recent stay at Pierre & Vacances Terrazas Costa del Sol.

We are thrilled to hear that our staff made a positive impression on you and that you enjoyed the variety of entertainment provided by our animation team. It's great to know that our bar food, drink prices, and mini-market met your expectations. We appreciate your kind words about our well-maintained pools, beautiful views, and comfortable apartments with their useful amenities.

We understand that our location may not be ideal for everyone, but we are glad that you found the taxi services to nearby attractions affordable and convenient. We are continuously working on improving our services and facilities, and your feedback is valuable in helping us achieve this goal.

We hope we may have the pleasure of welcoming you back soon.
Kind regards,


E.Ecija, General Manager

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Joshua Lucking

il y a 5 months sur Google

4/5
Amazing place with a great view, amazing staff, although the food isn't great.
Review 2023-09-20 08:55:16

Dear Joshua,
Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol.

We are thrilled to hear that you enjoyed the amazing view and found our staff to be exceptional. Our team works hard to ensure that our guests have a memorable stay, and your kind words are greatly appreciated.

We apologize for the disappointment you experienced with the food. We strive to offer a variety of dining options at our on-site restaurants, and we understand the importance of satisfying meals during your vacation. We will take your feedback into consideration as we continue to improve our culinary offerings.

We hope we may have the pleasure of welcoming you back soon.
Kind regards,


E.Ecija, General Manager

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