Good
1949 reviews
Mariam Sakhokia
il y a 5 months sur Google
Dear Guest,
We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.
We look forward to welcoming you back.
E.Ecija, General Manager
Christina Schorn Winch
il y a 6 months sur Google
Dear Christina,
We are glad to hear that you appreciated the WiFi, air conditioning, and pool area with its sun loungers, bar, and beautiful views. We strive to provide a comfortable and enjoyable stay for all our guests.
We apologize for the inconvenience you faced regarding the kitchen equipment, cleanliness, and maintenance of the apartment. Our apartments are designed to be fully equipped, and we will address these issues with our housekeeping team to ensure that future guests do not face similar problems. Regarding the cleaning service, it is provided every 4th day in a week of stay, and we encourage guests to contact our 24-hour reception for any additional needs or concerns. We appreciate your feedback on the fridge and TV, and we will make sure to inspect and repair or replace them as needed. For the disposal of rubbish and replenishment of toilet paper, we will take your feedback into consideration and work on improving our services in these areas. Lastly, we are pleased to know that you found our dishwashing items, shampoo, body wash, and towel replacement satisfactory.
We look forward to welcoming you back.
Best wishes,
E.Ecija, General Manager
Alex P
il y a 6 months sur Google
Dear Alex,
Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol.
We are delighted to hear that you found our rooms and kitchen clean and well-equipped for your self-catering needs. It's great to know that you enjoyed the culinary experience both within our village and in the nearby cities. We appreciate your recommendation for having a rental car or using Uber for exploring the surrounding areas.
We're glad to know that you enjoyed the food at our chiringuito near the pool and the various activities offered for both children and adults. It's important to us that our guests have a memorable and enjoyable stay. We continuously strive to maintain a high standard of cleanliness and comfort in our apartments, and we're pleased that this was reflected in your experience.
Best regards,
E.Ecija, General Manager
lc 20
il y a 6 months sur Google
Dear Guest,
Thank you for reviewing your recent stay at Pierre & Vacances Terrazas Costa del Sol.
We are thrilled to hear that our staff made a positive impression on you and that you enjoyed the variety of entertainment provided by our animation team. It's great to know that our bar food, drink prices, and mini-market met your expectations. We appreciate your kind words about our well-maintained pools, beautiful views, and comfortable apartments with their useful amenities.
We understand that our location may not be ideal for everyone, but we are glad that you found the taxi services to nearby attractions affordable and convenient. We are continuously working on improving our services and facilities, and your feedback is valuable in helping us achieve this goal.
We hope we may have the pleasure of welcoming you back soon.
Kind regards,
E.Ecija, General Manager
Joshua Lucking
il y a 6 months sur Google
Dear Joshua,
Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol.
We are thrilled to hear that you enjoyed the amazing view and found our staff to be exceptional. Our team works hard to ensure that our guests have a memorable stay, and your kind words are greatly appreciated.
We apologize for the disappointment you experienced with the food. We strive to offer a variety of dining options at our on-site restaurants, and we understand the importance of satisfying meals during your vacation. We will take your feedback into consideration as we continue to improve our culinary offerings.
We hope we may have the pleasure of welcoming you back soon.
Kind regards,
E.Ecija, General Manager