Premium residence Les Crêts

I don’t understand why the name “premium”, there is nothing premium, parking is not included in the price and there is not enough for all the rooms, the reception is not 24/7, the rooms are small, the doors of most of the rooms open directly onto the street and therefore in cold weather it is very uncomfortable to enter room (immediately the room is filled with frosty air). out of 7 days, the elevator to the ski lifts did not work for 2 days and on another day, unexpectedly in the afternoon it was closed for several hours. Without a lift, you have to walk uphill to the hotel with skis for 20-30 minutes. The slope that leads to the hotel belongs to the “red” slopes. in general, a maximum of 3* and no “premium”...