Very good
3220 reviews
Liam Pertwee
il y a 2 weeks sur Google
myriam weakley
il y a 2 weeks sur Google
Dear Myriam,
We greatly appreciate this positive review of your experience at Pierre & Vacances Fuerteventura Origo Mare.
We're delighted to hear that you enjoyed the studio/bungalow and took advantage of the excellent amenities we offer. It's great to know that our location near the picturesque sandy beaches of El Cotillo added value to your experience, and we hope the pleasant weather in March further enhanced your stay. We do agree that having a car can offer a more convenient way to explore the beauty of the island.
We look forward to welcoming you back.
Jill Langer, Guest Manager
Kasthuri Rajan
il y a 2 weeks sur Google
Dear Guest,
Thank you for taking the time to share your review.
We're delighted to hear that our reception team made a positive impression with their friendly and helpful service.
Regarding your experience with the villa, while the natural surroundings of our hotel mean that ants and cockroaches may appear, we want to assure you that we have a proactive pest control program in place to ensure the comfort of our guests and we always try to address any concerns as soon as we're notified. We regret that you encountered these inconveniences and appreciate the opportunity to resolve them during your stay.
We appreciate your feedback on the villa's condition and amenities. Our team is dedicated to maintaining a high standard of accommodation, and we continuously strive for improvements. For future reference, microwaves are available upon request, and we're sorry if this was not clearly communicated.
We hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.
Warm regards,
Jill Langer, Guest Manager
David Klepic
il y a 3 weeks sur Google
Dear David,
Thank you for your feedback regarding your stay.
We sincerely apologise for any inconvenience you experienced during your stay due to the pool closures. Our goal is to ensure all facilities are fully operational for our guests' enjoyment, and we make every effort to schedule maintenance at times that will minimise any disruption. Rest assured, we consistently strive to communicate any necessary maintenance work in advance and regret if this was not effectively relayed in your case.
We hope to welcome you back in the future for an improved experience.
Kind regards,
Jill Langer, Guest Manager
Celia Stephens
il y a 3 weeks sur Google
Dear Celia,
Thank you for reviewing your recent stay at Pierre & Vacances Fuerteventura Origo Mare.
We're thrilled to hear that you found our staff helpful and friendly, and that the greeting from our grounds team added a touch of warmth to your stay. It's wonderful that the pools and life guards met your expectations, providing a safe and enjoyable environment. We appreciate your positive remarks about the value offered at our poolside dining options. Regarding the absence of a microwave in your accommodation, we strive to accommodate our guests' needs, and microwaves are indeed available upon request for a small extra cost. We're glad you also took advantage of our complimentary bus service to explore Corralejo.
We look forward to welcoming you and your little ones back to our holiday village in the future for more fun at our various pools and Crater Park.
Safe travels!
Jill Langer, Guest Manager