The TripAdvisor Certificate of Excellence honours select accommodations that consistently demonstrate a commitment to hospitality excellence.
To qualify for the Certificate of Excellence, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
The TripAdvisor Certificate of Excellence honours select accommodations that consistently demonstrate a commitment to hospitality excellence.
To qualify for the Certificate of Excellence, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Customer reviews
678 reviews including
84 available reviews from Pierre & Vacances holidaymakers *
* The reviews below are those of our Pierre & Vacances customers. Please visit the Tripadvisor website for all reviews for this destination.
SCORES
Excellent
282
Very good
161
Moderate
27
Mediocre
5
Terrible
1
LOOK AT REVIEWS ABOUT
Family
381
Couples
66
Solo travel
2
Business
0
Friends getaway
26
LOOK AT REVIEWS ABOUT
SCORES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
rotiscool
(family)
Rugby, United Kingdom
«Excellent property for skiing»
Reviews 21/03/2019
My wife and I have stayed at Les Terasses d'Helios and its sister hotel Les Terasses d'Eos in Flaine twice each now and both are excellent. The accommodation is modern and well-equipped; there are pools and spas in both hotels; the staff all speak good English and are very helpful; the restaurants are superb. Both hotels are ski in ski out and Flaine itself is a great place to ski - it has runs for every ability.
Couldn't fault our self catering holiday here. Self catering is usually our last option for our ski holidays after half board hotels or catered chalets.
But this was so easy , well equipped, shop nearby (Spar), next to the boot room and the well kept secret....Ski Hire. A couple of Euros more, but so worth the ease of collection, rather than trudging to/from town to other hire shops.
We all slept well, enjoyed uk tv in the evenings, wonderful views.
Polite and helpful staff.
We had a great time.
Would return again and we were very lucky with the weather. Two improvements would be regarding laundry facility and the ability to be able to charge it to the room and also having less doors in the apartment as they’re seemed to be too many.
We have just returned from yet another successful skiing trip. The accommodation is comfortable and of a high standard. We love it here and will be back! The location is excellent and we enjoy the views and location. We enjoy cooking for ourselves and the kitchens are well equipped.
Just back from a trip to Flaine for a weeks ski holiday with my wife and two children aged 5 and 7. We stayed in a 1 bed self-catering apartment which was very clean, well kitted out (although no oven), and although small was just about sufficient for us all. The residence was well located within the resort and the shop, ski hire, and ski school onsite was very convenient. The swimming pool and sauna etc were very clean and the pool great for kids as it wasn't too deep. That said the water in the pool and outdoor jacuzzi could be a little warmer. Overall, we had a fantastic break and I would definitely recommend this accommodation to anyone.
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«Excellent property for skiing»
My wife and I have stayed at Les Terasses d'Helios and its sister hotel Les Terasses d'Eos in Flaine twice each now and both are excellent. The accommodation is modern and well-equipped; there are pools and spas in both hotels; the staff all speak good English and are very helpful; the restaurants are superb. Both hotels are ski in ski out and Flaine itself is a great place to ski - it has runs for every ability.
«Les Terrasses d'Helios»
Couldn't fault our self catering holiday here. Self catering is usually our last option for our ski holidays after half board hotels or catered chalets. But this was so easy , well equipped, shop nearby (Spar), next to the boot room and the well kept secret....Ski Hire. A couple of Euros more, but so worth the ease of collection, rather than trudging to/from town to other hire shops. We all slept well, enjoyed uk tv in the evenings, wonderful views. Polite and helpful staff. We had a great time.
«Great!»
Would return again and we were very lucky with the weather. Two improvements would be regarding laundry facility and the ability to be able to charge it to the room and also having less doors in the apartment as they’re seemed to be too many.
«Good value excellent quality»
We have just returned from yet another successful skiing trip. The accommodation is comfortable and of a high standard. We love it here and will be back! The location is excellent and we enjoy the views and location. We enjoy cooking for ourselves and the kitchens are well equipped.
«Ski Holiday Jan 2019»
Just back from a trip to Flaine for a weeks ski holiday with my wife and two children aged 5 and 7. We stayed in a 1 bed self-catering apartment which was very clean, well kitted out (although no oven), and although small was just about sufficient for us all. The residence was well located within the resort and the shop, ski hire, and ski school onsite was very convenient. The swimming pool and sauna etc were very clean and the pool great for kids as it wasn't too deep. That said the water in the pool and outdoor jacuzzi could be a little warmer. Overall, we had a fantastic break and I would definitely recommend this accommodation to anyone.