Customer reviews Benidorm Poniente

I traveled with my family and I was very disappointed firstly with the facilities and the rudeness of the staff.One member of staff told me I was not allowed to bring my glass of water to the outside bar, despite others drinking beer from bottles.I was also charged twice for my stay on the last day of my holiday.

Slightly out of town but good quality accommodation next to a nice par 3 golf course. Pool was small but never busy. No amenities close by which meant a 20 minute walk for shops and restaurants. Taxis used most of the time.

very good location acceptance of animals and friendly people if you like to stay in a quite place an surrandings it`s perfect place to visit. in front golf place so there is very beautiful poit of view

On arrival at the apartments check in was quick and easy , reception staff were polite, friendly and helpful . Our room was clean, tidy and spacious. had Air con, T.V. and a dishwasher . Kitchen had all facilities required and extras toaster iron/board etc. were available at the reception area. the apartment had a large balcony overlooking the golf course , towels and bed sheets were changed once during the week , plus their was an extra set of towels and bed sheets left in the cupboard. The pool area was small and quiet but well maintained. There was a games room but unfortunately no bar. Transfer form/to airport . bus dropped us off at main road uphill walk with suitcases to apartments with no signs to guild us that was the downside. Apartments situated about 30 min walk from Benidorm centre 15 min walk to nearest supermarket .Taxi to centre of Benidorm cost about 9 euros. Bus 1 euro 50 cents .Cant thank the reception staff enough who at 5.30 in the morning drove down the road to return my bag containing my wallet, computer and phone which i accidently left behind. Excellent service. THANKS.

A little far out if you want the bars/ restaurants of Benidorm. No close supermarket. If you don't mind walking/using buses/ taxis lovely clean peaceful place. Great staff and right next to the golf course.