Good
926 reviews
Jamie Douthwaite
il y a 5 months sur Google
Dear Jamie,
Thank you for sharing your opinion following your recent stay at Hotel Salou Beach by Pierre & Vacances.
We're delighted to hear that our staff made a positive impression with their helpfulness and friendliness. It's wonderful to know that our team, from the front desk to the cleaning crew and restaurant personnel, provided you with excellent service. We understand that the vibrancy of our central location can sometimes lead to noise, and we appreciate your patience in this matter. For future stays, we would be pleased to assist you in selecting a room that may offer a quieter experience, as we aim for all our guests to have a restful and enjoyable stay.
We look forward to seeing you again in the future.
Kindest regards,
Guest Relation
Chechu Martinez Alonso
il y a 5 months sur Google
(Translated by Google) Dear Alonso,
We thank you for your excellent review.
Your review gives us an idea that you were able to enjoy a correct and pleasant stay in our facilities. Thank you for choosing us and for your time in sharing your feelings.
We send you a very cordial greeting, hoping for your soon return.
Sincerely,
Gerente general
(Original)
Estimado Alonso,
Le damos las gracias por su excelente valoración.
Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.
Le enviamos un saludo muy cordial, esperando su pronto regreso.
Atentamente,
General Manager
majella Clohessy
il y a 5 months sur Google
Dear Majella,
Thank you for sharing your opinion following your recent stay at Hotel Salou Beach by Pierre & Vacances.
We are glad to hear that you found our staff, especially the front desk personnel, to be nice and helpful. Your kind words are greatly appreciated.
We understand your concerns regarding the pool safety bars and the noise levels in the rooms. We apologize for any inconvenience this may have caused during your stay. We will take your feedback into consideration as we continuously strive to improve our facilities and services.
We look forward to seeing you again in the future.
Kindest regards,
General Manager
John B
il y a 6 months sur Google
Dear Guest,
Thank you for sharing your review.
We are delighted to hear that you found our room clean and spacious, and that our location was convenient for you, being close to bars, shops, and bus stops. Our staff truly appreciates your kind words about their friendliness and helpfulness.
We understand that the mattress was not to your preference, and we apologize for any discomfort this may have caused during your stay. We strive to provide a comfortable experience for all our guests, and we will take your feedback into consideration for future improvements.
We hope to have the occasion to welcome you again.
Kindest regards,
General Manager
Richard Tunstill
il y a 6 months sur Google
Dear Richard,
Thank you for this great feedback about your recent stay at Hotel Salou Beach by Pierre & Vacances.
We are pleased that we were able to meet your expectations.
We look forward to welcoming you back on future occasions.
Best wishes,
General Manager