Very good
711 reviews
Vicente Del Rio
il y a 2 months sur Google
(Translated by Google) Dear Vicente,
We sincerely regret that your experience did not meet your expectations.
The satisfaction of our customers is at the heart of our priorities. Also, we would have liked to know more.
We hope to regain your trust during a future stay.
Best regards,
Management
(Original)
Cher Vicente,
Nous regrettons sincèrement que votre expérience n'ait pas répondu à vos attentes.
La satisfaction de nos clients est au cœur de nos priorités. Aussi, nous aurions souhaité en savoir plus.
Nous espérons regagner votre confiance lors d'un prochain séjour.
Bien cordialement,
La Dirección
Maen Mostafa
il y a 3 months sur Google
Dear Mostafa,
Thank you for this great feedback about your recent stay at Pierre & Vacances Blanes Playa.
We're delighted to hear you enjoyed the serenity and picturesque sunrise from the comfort of your balcony – a true testament to our prime beachfront location. The calm sea and proximity to the beach are indeed among the highlights we are proud to offer, allowing our guests to unwind and soak up the natural beauty.
We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,
Josep M Macià, Manager
Alicia Morris
il y a 6 months sur Google
Dear Alicia,
Thank you for taking the time to share your opinion following your recent stay.
We appreciate that you chose to stay with us.
However, we are sorry to learn that you found the sofa bed uncomfortable. We understand that comfort is essential, and we strive to provide good quality sofa beds for our guests. We also offer apartments with one or two bedrooms that come with regular beds, which might be a better option for your next stay.
We apologize for any inconvenience caused by the smell from the air conditioning and the deposit requirement. The deposit is a standard procedure to ensure the proper care of our apartments, and it is returned upon departure after inventory. We will look into the air conditioning issue to prevent any future occurrences.
We hope to see you again.
Best regards,
Trinadh
il y a 9 months sur Google
Dear Trinadh,
Thank you for this great feedback about your recent stay at Pierre & Vacances Blanes Playa.
It is wonderful to know that you enjoyed our location and had a great experience.
We would be delighted to welcome you back.
Take care,
Josep M Macià, Manager
Ольга Колодий
il y a 9 months sur Google
Dear Ольга,
Thank you for this feedback about your recent stay.
We are glad to hear that you chose our apartment for your stay.
However, we are truly sorry for the inconvenience you faced during the check-in process.
We understand how frustrating it can be, especially with a young child.
Our reception hours are limited, and we strive to provide efficient service to our guests. We will take your feedback into account and work on improving our check-in process to ensure a smoother experience for future guests.
Regarding the reception team, we apologize if you felt that the service was not up to your expectations.
We will address this issue with our team to ensure better communication and assistance for our guests in the future.
We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,