Name: Hotel Bahía Calpe
Brand: Pierre & Vacances
Availability: InStock
Rating: 3.9 (2766 reviews)

Customer reviews Hotel Bahía Calpe

3.9

Good

2766 reviews

40.4 %

30.7 %

15.5 %

6.2 %

7.1 %

Catherine Martin

il y a 3 days sur G_Google Google

3/5

Friendly staff amazing view of the beach from balcony. Food was just okay..mostly ate out. Swimming pools lovely and beaches spotless. Definitely would return to Calpe perhaps try different hotel.

Helen Humphreys13

il y a 1 week sur G_Google Google

5/5

No tea or coffee facility but you could hire a kettle

Review 2024-04-12 12:50:35

Dear Helen,
Thank you for your recent stay and for taking the time to leave a review.

We are glad to hear that your overall stay was enjoyable. Regarding the tea and coffee facilities, we offer kettles as part of our loan service at the reception, and we have noted your preference for in-room amenities. Our team is dedicated to providing a comfortable and pleasant stay for all our guests, and we appreciate your constructive feedback.

We hope to welcome you back in the future.
All the best,

Manager Hotel Bahía Calpe By Pierre & Vacances

William Henry

il y a 3 weeks sur G_Google Google

3/5

The staff of this hotel and the location were exceptional. It was low season so difficult to fully assess but not only is the bar area not welcoming it was very rarely staffed which was an issue for a nightcap. The breakfast buffet was very good. The room was basic and as we had a pet staying with us we expected tea & coffee making facilities in the room as our pet, Spot could not access the breakfast area. The excellent staff hired us a kettle which helped. The was no restaurant facilities for dinner but I am sure there will be in the summer. Thank you for being pet friendly. We will stay with you again.

Review 2024-03-23 14:51:46

Dear William,
Thank you for sharing your opinion after your recent stay at Hotel Bahia Calpe.

We're delighted to hear that our staff made a positive impression and that you appreciated our prime location. It's wonderful that you enjoyed the breakfast buffet as well. Regarding the bar service, our rooftop Calpe Diem and lobby bars offer a relaxing space and are staffed to serve guests throughout the day, with hours extending until 00:30. We apologize if there was any inconvenience during your stay. Additionally, while we do not have tea and coffee making facilities as standard in all rooms, we are glad our team could assist by providing a kettle for your comfort. We take note of your feedback regarding dinner service, and we'd like to mention that our restaurant offers a range of dining options during the high season. Lastly, it's a pleasure to be a pet-friendly hotel and we're happy Spot felt welcomed too.

We all hope to welcome you back in the future.
Best wishes,

Manager Hotel Bahía Calpe By Pierre & Vacances

Maja Clausen

il y a 4 weeks sur G_Google Google

1/5

The hotel has a nice location near the beach. Don't be deceived by the pictures. They are old. The room itself was ok. But then here is where it gets me. The towels are only charged every 3 days. If you want fresh ones it 7 euros pr. towel. Do you want ice cubes in your water? Well that's 1 euro extra. Dogs. I personally love animals but they bark in the middle of the night. There was a wonderful arouma of p... The restaurant is one big room filled with tables and chairs. They are everywhere. There is no order and excessively loud. The chairs are beyond old and disgusting. The food was cold and not a lot to choose from. There was only water to drink. No service. Needless to say we went to bed hungry. In morning we went to eat breakfast. Samme show as the night before. No variety. So this hotel looks great but it's a shell.

Review 2024-03-19 10:50:57

Dear Maja,
Thank you for taking the time to share your feedback.

We're glad to hear you appreciated our hotel's prime location near the beach.

Regarding the towel service, we offer a flexible cleaning service where guests can request changes according to their preference, though we apologise if the charge for additional towels was not to your satisfaction.

We regret to hear about your experience with noise and any inconvenience it may have caused you. Our team strives to maintain a tranquil environment and we're addressing the points you've raised.

Regarding your dining experience, we offer a variety of options in our buffet with careful attention to quality and service standards. We are disappointed to learn that it did not meet your expectations and will consider your comments as we continually work to enhance our guest experience.

We hope to be able to welcome you back for an improved stay.
Kind regards,

Manager Hotel Bahía Calpe By Pierre & Vacances

Maja Clausen

il y a 4 weeks sur G_Google Google

1/5

The food is not good the place is not how the pictures say staff is the same rooms is okay but
Hotel diamante is better

Review 2024-03-19 10:50:59

Dear Maja,
Thank you for taking the time to share your feedback,

We're glad to hear that you found our rooms satisfactory. We note your concerns regarding the food and your impression of our establishment compared to the promotional images.

While we strive to provide a dining experience that meets our guests' expectations, we regret that we missed the mark during your visit.

Our team works diligently to present the hotel accurately in all our imagery, and we're sorry if you felt there was a discrepancy.

We hope to see you again in the future.
Kind regards,

Manager Hotel Bahía Calpe By Pierre & Vacances