You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday: From 8am to 6pm (BST)
Saturday: From 8am to 4pm (BST)
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Enjoy the activities available in the holiday village and surrounding area:
- Indoor heated pool (free access) and Deep Nature® spa
- LoisiPass, leisure activity credits giving access to a number of activities at the resort
- Aquariaz, an aquatic paradise with geysers, slides, bubble-massage seats and more.
- Annie Famose Children's Village for ages 3-16 and child care for ages 3-11
- Entertainment on offer at the resort: Sport competitions, shows, concerts, dancing, etc
- High-adrenalin sports: rafting, canyoning, kayaking, white-water swimming, paragliding
- Electric mountain biking for beginners or experienced riders on routes designed especially for this new type of mountain biking
Extra nearby
- Les Portes du Soleil ski area: Nestled between the French and Swiss Alps, at an altitude of over 2000 metres, the family resort offers you a natural supply of high-quality snow all season long!
Save time and money by booking your passes at the same time as your accommodation:
- Enjoy exclusive rates with up to 15% off
- Avoid queues at checkout: Passes are issued at reception on arrival
- Enjoy special offers - free children's passes at Easter
Extra
Booking your equipment at the same time as your accommodation gives you:
- Guaranteed quality with our partner SKISET and a choice of different product ranges
- Shops located in or near the residence
- Exclusive rates!
- Organise your ski equipment before you arrive with our Planet Pierre & Vacances app
Discover 6 different packs among all the services on offer, including: boots, skis and poles or snowboard.
For adults: Discovery Pack, Sensation Pack or Excellence Pack.
For children: Mini Kid Pack, Espoir Pack or Champion Pack, helmet included!
Included
For the perfect end to the day, this residence offers fun activities to entertain the whole family.
What's on offer: Sledges, snow scooters, wooden games and a host of other activities.
Please note: Activities only available during French school holidays
Extra nearby
Aquariaz is the leading water fun park in the mountains. It features a setting of lush tropical plants.
Three different spaces cover more than 2000 m²: the Water Tree (geysers, suspended water features, slides, water pistols), the Sidewinder (10 m half pipe to hurtle down in an inflatable ring) and the relaxation area (flowing river, water features, swimming pool, climbing wall).
Aquariaz is located about 800 m from the residence, tel: +33 (0)4 50 74 24 42
Extra
The Deep Nature® Spa in the residence guarantees optimal well-being. It offers an outdoor hot tub, sauna, hammam and treatment rooms.