Good
339 reviews
Louis Meunier
il y a 1 month sur Google
We apologize for any discomfort you experienced due to the temperature inside the residence, Louis.
We understand the importance of maintaining a comfortable environment for our guests, and we regret that the temperature was not to your liking. We will certainly review our heating and cooling systems to ensure they are functioning optimally and adjust the settings to reduce the inside temperature.
We hope the remainder of your stay is enjoyable, and we thank you for choosing to stay with us.
The Pierre & Vacances team
Oliver
il y a 1 month sur Google
It's disheartening to learn that the accommodations did not meet your expectations and that you encountered issues with the room, amenities, and overall experience, Oliver.
We understand the importance of providing a comfortable and enjoyable stay for our guests, and we regret that we fell short in meeting your expectations. Please accept our sincerest apologies for any inconvenience you experienced.
We appreciate your feedback regarding the ski locker and will take steps to address any issues to improve the overall experience for our guests.
Despite the challenges you faced, we are glad to hear that you found our location convenient. We hope that this positive aspect, along with our commitment to addressing your concerns, will encourage you to consider staying with us again in the future.
The Pierre & Vacances team
Michał Przybylski
il y a 1 month sur Google
HeDu MSD
il y a 1 month sur Google
Your comments regarding the noise disturbance, room allocation, maintenance issues, and lack of amenities have been duly noted, and we will address them with our team to ensure that similar issues do not occur in the future.
We regret that our ski room conditions and reception hours did not meet your expectations. Your comfort and satisfaction are important to us, and we will strive to improve in these areas.
On a positive note, we are glad to hear that you enjoyed our sauna and swimming pool facilities. We appreciate your acknowledgment of these amenities.
We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
The Pierre & Vacances team
Antun Vrućina
il y a 2 months sur Google