Good
445 reviews
Emre Gocer
il y a 1 week sur Google
Sandra Planojevic
il y a 2 weeks sur Google
Eva Garmider-Laur
il y a 3 weeks sur Google
We appreciate your compliments about our location and staff, Eva.
We apologize for any inconvenience you experienced regarding the condition of the rooms. Your comments regarding the need for renovation, lack of sockets, and ventilation have been noted, and we will share them with our management team for further consideration.
We take all guest feedback seriously and continuously strive to improve our facilities and services. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay.
The Pierre & Vacances team
Klaudia Jackowska
il y a 3 months sur Google
We are glad to hear that you found the hotel price reasonable and appreciated its favorable location with a beautiful view of the Alps, Klaudia.
We understand that the smell of chlorine and vinegar in the room, the lack of bedding, and the cold temperature were disappointing. We will address these concerns with our housekeeping and maintenance teams to ensure a more comfortable experience for our guests in the future.
Regarding the Wi-Fi, we apologize for any confusion or inconvenience caused by the discrepancy in information about its availability and pricing. We will review our communication to ensure accuracy for future guests.
We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
The Pierre & Vacances team