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For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

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Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

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Will a vaccination/health pass be required to access my apartment?

We inform you that access to your accommodation, to the reception areas, to the Spas, to the children's clubs, to the SpOt and to almost all our swimming pools or aquatic areas do not require the presentation of a vaccination/sanitary pass.
However, you will be asked for a vaccination/health pass at the beginning of your stay to access the swimming pools in the villages of Branville, Cap Esterel, the Presqu'île de La Touques premium residence and the Les Rives de la Seugne residence. We are currently offering a wristband allowing you free access to the restaurant and aquatic areas without having to show your health pass.
As a reminder, the vaccination pass concerns all persons aged 16 and over.The health pass concerns all children aged 12 years and 2 months and children under 16 years.
If the rules of access were to be modified following the publication of other application decrees, we would contact you to inform you.
We will do our utmost to keep you informed of any changes in the situation and the implementing decrees. This FAQ is updated regularly and answers the most frequently asked questions.You can consult the government update at https://www.gouvernement.fr/info-coronavirus.

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