You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

Contact us

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

Login to your personnal account to prepare your stay

My accountNo account yet? Register here
Choose a currency
  • Euros
  • £Pounds sterling
  • CHFSwiss francs
  • $US dollars
  • KrDanish kroner
  • KrSwedish kroner
  • You will pay in €. The amount shown for the currency is for information purposes only and is calculated using today's exchange rates.

What should I do if I can’t get through to customer services?

Due to a sharp rise in calls, we recommend that you go to your customer account to find out how to cancel or change your reservation.

Our FAQ page is updated regularly. It covers the questions that customers ask us over the phone most frequently.
Before contacting us, please read this page first to allow our team to deal with the most urgent situations. We would like to thank you again for your patience and understanding in these circumstances.

Was this answer helpful?

Thank you for your opinion.

Can't find the answer to your question?

Choose your means of contact:

Please wait...