As soon as there's hair on the bed, we're off to a bad start.

We loved it!
We'll definitely be back!
Great service from the staff

Okay

The hotel doesn't have air conditioning outside of the summer season. We're here in November, and it's incredibly hot in the room, to the point that it's impossible to sleep at night. The only solution they offer is to turn on the ventilation.
As for hygiene, the less said the better… In the morning, even if the sheets are dirty, they simply make the bed with the same ones, without changing them.
Breakfast was okay, but certainly not up to the standard of a superior 4-star hotel.
In short, a very disappointing experience. I don't recommend it.