171 opiniones entre las que están 15 opiniones de viajeros Pierre & Vacances que se pueden consultar *
* Las opiniones mencionadas abajo son de nuestros clientes de Pierre & Vacances. Puedes visitar la página web de Tripadvisor para conocer todas las opiniones sobre este destino.
La recepcionista Ana, me quiso cobrar las tasas ya incluídas en el precio. A la salida, después de haber hecho el pago en el efectivo, me vuelven a cargar la estancia en la tarjeta. Aun sigo esperando q se me abone
Excepto un problema a la llegada que se soluciono, no sin discutir, después todo estupendo. El sitio muy tranquilo, cerca de la playa, la piscina fenomenal y el servicio de mantenimiento y recepción resolutivos.
Estimado cliente, Ante todo agradecerle el tiempo empleado para dejarnos su opinión sobre nuestros apartamentos. Positiva o negativa su opinión nos ayudará a mejorar la satisfacción de nuestros clientes. A la espera de poder recibirle de nuevo en nuestra residencia o cualquiera de las que el Grupo Pierre & Vacances posee en toda Europa. Reciba un cordial saludo, La Dirección.
Wi-fi needs to be improved, bathroom need extra extraction, all the rest- perfect, nice location, a bit too far from local shops, would do with a basic shop on site. Swimming pool was perfect with child, very private and clean.
Thanks you so much for your opinion, we are pleased that your enjoy your stay in this aparthotel , closed to the beach. We will take note of your comments to improve our apartments.
Room was not clean, beds were terrible, reception is closed from 12.00pm till 16.00pm and after 20.00pm! The toilet had a "shitmark", the balconydoor didn't open easy and it looked like we the last app that needed redecoration. Bedchanging once a week, appartmentcleaning once a week, emptying waste once a week.........very, very bad !!
Dear Customer, We thank you for the time invested in your commentary. We regret that your stay in our residence did not live up to your expectations and we apologize for all the inconvenient you have had. Your review was read with the best care and know that we will do everything possible to prevent this from happening in the future in order to achieve better customer satisfaction. We wish to welcome you soon in the hotels and residences of the Group Pierre et Vacances so that we can show the quality we can reach. Yours sincerely, The Management
the beach near the residence is really really beautiful. But Porto Cristo is not a nice city. So the location is not ideal! The smell in the flat was really bad! I would not recommend to have a week there! Find a better place to enjoy your holidays!
Dear customer, Thank you for taking the time to write a review about your holidays. We are really sorry that the quality did not reach your expectations. Our teams are available in reception to help you with any questions or remarks you should have. We would have liked to know them during your stay to work on them. Yours sincerely, The management,