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900 901 355
Lun-vie: 9h-20h
Sáb: 9h-19h
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900 901 355 Ver todos nuestros contactos
Pregunta sobre tu reserva
Confirmar, modificar, añadir servicios: nuestros ayudantes están a tu disposición de lunes a viernes entre las 09:00 y las 20:00 y hasta las 19:00 del sábado. Contacto: 900 901 355.
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«Me han cobrado dos veces»
La recepcionista Ana, me quiso cobrar las tasas ya incluídas en el precio. A la salida, después de haber hecho el pago en el efectivo, me vuelven a cargar la estancia en la tarjeta. Aun sigo esperando q se me abone
«MUY BIEN»
Excepto un problema a la llegada que se soluciono, no sin discutir, después todo estupendo. El sitio muy tranquilo, cerca de la playa, la piscina fenomenal y el servicio de mantenimiento y recepción resolutivos.
Maria F, Gerente at Pierre & Vacances Residence Mallorca Vista Alegre, responded to this review
Estimado cliente, Ante todo agradecerle el tiempo empleado para dejarnos su opinión sobre nuestros apartamentos. Positiva o negativa su opinión nos ayudará a mejorar la satisfacción de nuestros clientes. A la espera de poder recibirle de nuevo en nuestra residencia o cualquiera de las que el Grupo Pierre & Vacances posee en toda Europa. Reciba un cordial saludo, La Dirección.
«Nice stay, good spot :)»
Wi-fi needs to be improved, bathroom need extra extraction, all the rest- perfect, nice location, a bit too far from local shops, would do with a basic shop on site. Swimming pool was perfect with child, very private and clean.
Catherine C, Gérant at Pierre & Vacances Residence Mallorca Vista Alegre, responded to this review
Thanks you so much for your opinion, we are pleased that your enjoy your stay in this aparthotel , closed to the beach. We will take note of your comments to improve our apartments.
«Not good!»
Room was not clean, beds were terrible, reception is closed from 12.00pm till 16.00pm and after 20.00pm! The toilet had a "shitmark", the balconydoor didn't open easy and it looked like we the last app that needed redecoration. Bedchanging once a week, appartmentcleaning once a week, emptying waste once a week.........very, very bad !!
Maria F, Gerente at Pierre & Vacances Residence Mallorca Vista Alegre, responded to this review
Dear Customer, We thank you for the time invested in your commentary. We regret that your stay in our residence did not live up to your expectations and we apologize for all the inconvenient you have had. Your review was read with the best care and know that we will do everything possible to prevent this from happening in the future in order to achieve better customer satisfaction. We wish to welcome you soon in the hotels and residences of the Group Pierre et Vacances so that we can show the quality we can reach. Yours sincerely, The Management
«Great beach but that's all»
the beach near the residence is really really beautiful. But Porto Cristo is not a nice city. So the location is not ideal! The smell in the flat was really bad! I would not recommend to have a week there! Find a better place to enjoy your holidays!
Maria F, Gerente at Pierre & Vacances Residence Mallorca Vista Alegre, responded to this review
Dear customer, Thank you for taking the time to write a review about your holidays. We are really sorry that the quality did not reach your expectations. Our teams are available in reception to help you with any questions or remarks you should have. We would have liked to know them during your stay to work on them. Yours sincerely, The management,