Comentarios de los clientes Les Calanques des Issambres

4.3

Muy bueno

350 comentarios

51.4 %

33.4 %

8.0 %

4.0 %

3.1 %

Gladys Vilma Gomez

il y a 2 años sur G_Google Google

4/5

Lindo lugar muy acogedor y tambien un buen recibimiento por parte de las recepcionistas

Marisela Terra

il y a 3 años sur G_Google Google

4/5

Excelente lugar
Ubicación estratégica

stephanie thayaparan

il y a 3 días sur G_Google Google

5/5

Extraordinary sea view terrace

Emmanuel

il y a 1 semana sur G_Google Google

2/5

I stayed with my family for 4 days, a few points need to be reviewed:
- The "premium" apartments are small and aging, the mattresses are ultra hard and the bathroom is small and poorly designed.
- Half board: breakfast is very basic, compotes and yogurt from a mass market brand, low-end orange juice and limited choice....it is not up to the standard of a residence of this standing. The evening meal is better but a few points need to be corrected regarding the preparation of the dishes.
- The SPA is nice: the seawater swimming pool is heated and has several jets and other treatments. The Californian massage is great (the rest of the treatments are rather carried out in a chain and much less interesting: "affusion" shower with algae coating...) Access to the SPA is prohibited for children unless they are having treatments.
Very positive point: the staff is very customer oriented, all the staff are really very pleasant (Reception, Spa, Restaurant, etc.)
The location is really nice: beaches, shops....

Opinión 2024-04-18 16:33:21

(Translated by Google) We thank you Emmanuel for taking the time to share your experience. We are pleased to see that you enjoyed several aspects of your stay at the Pierre & Vacances Les Calanques des Issambres residence.

We are delighted to read that our staff was able to offer you quality service and that you found the location of our residence very pleasant, with easy access to beaches and shops.

However, we are sorry to hear that some aspects of your stay were not up to standard. Your comments regarding the "premium" apartments and the quality of half-board are valuable to us, and we will take your suggestions into account to improve our services in the future.

We are delighted that you enjoyed the experience at the SPA, especially the Californian massage, and we will continue to work to provide quality care to our clients.

Your satisfaction is our priority, and we hope to have the opportunity to welcome you again to our residence in order to offer you a perfect stay.

The Pierre & Vacances team

(Original)
Nous vous remercions Emmanuel d'avoir pris le temps de partager votre expérience. Nous sommes heureux de constater que vous avez apprécié plusieurs aspects de votre séjour à la résidence Pierre & Vacances Les Calanques des Issambres.

Nous sommes ravis de lire que notre personnel a su vous offrir un service de qualité et que vous avez trouvé l'emplacement de notre résidence très agréable, avec un accès facile aux plages et aux commerces.

Cependant, nous sommes désolés d'apprendre que certains aspects de votre séjour n'ont pas été à la hauteur. Vos remarques concernant les appartements "premium" et la qualité de la demi-pension sont précieuses pour nous, et nous prendrons en compte vos suggestions pour améliorer nos prestations à l'avenir.

Nous sommes ravis que vous ayez apprécié l'expérience au SPA, en particulier le massage californien, et nous continuerons à travailler pour offrir des soins de qualité à nos clients.

Votre satisfaction est notre priorité, et nous espérons avoir l'opportunité de vous accueillir à nouveau dans notre résidence afin de vous offrir un séjour parfait.

L'équipe Pierre & Vacances

grillon angelique

il y a 1 semana sur G_Google Google

5/5

Beautiful place, well-equipped and clean room. Pleasant swimming pool, welcoming staff. The residence is very well located close to shops and beaches.