Comentarios de los clientes Les Terrasses d'Hélios
5
61.3 %
4
28.1 %
3
4.6 %
2
1.7 %
1
4.3 %
4.4
Muy bueno
349 comentarios
Kar Yee Katherine Law
il y a
1 semana
sur Google
2/5
We stayed in Eos few years ago so tried Helios this time.
Accommodation is fine however note that you CANNOT ski back in if the Foret drag lift is closed (since we arrived, for unknown reason by Flaine, despite the required pistes open) - which means having to track back 30min+ in skis as ski bus always too full.
Alternative is to go on extremely busy and icy blue run (Toumaline) which I didn’t dare attempt on tired legs at the end of day. What a shame, hope P&V can negotiate something with the ski officials.
Amazing stay. Very clean and nice staff Adrian was very professional and was very helpful. I was very impressed about the room cleaning and was so nice and beautiful view
The location is very good. I would recommend to everyone. I can't wait for next year to bring my family.
The apartments are a bit smaller than they seem on the pictures. The drive up is a mountain road with so many steep turns (~20minutes to a normal road), that it is very uncomfortable to drive up and down to go to town and back every day even for people who are used to mountain roads. I would recommend this hotel only to those who ski.
Staff is very nice and helpful!
The store is a definite advantage at a location like that.
The hotel has good service and friendly people. The room is also big enough. There are slippers and bathrobes. There is a spa downstairs, which is very suitable for relaxing after skiing.
Kar Yee Katherine Law
il y a 1 semana sur
Google
We stayed in Eos few years ago so tried Helios this time.
Accommodation is fine however note that you CANNOT ski back in if the Foret drag lift is closed (since we arrived, for unknown reason by Flaine, despite the required pistes open) - which means having to track back 30min+ in skis as ski bus always too full.
Alternative is to go on extremely busy and icy blue run (Toumaline) which I didn’t dare attempt on tired legs at the end of day. What a shame, hope P&V can negotiate something with the ski officials.
A R
il y a 1 semana sur
Google
Amazing stay. Very clean and nice staff Adrian was very professional and was very helpful. I was very impressed about the room cleaning and was so nice and beautiful view
The location is very good. I would recommend to everyone. I can't wait for next year to bring my family.
Irene G.
il y a 2 semanas sur
Google
The apartments are a bit smaller than they seem on the pictures. The drive up is a mountain road with so many steep turns (~20minutes to a normal road), that it is very uncomfortable to drive up and down to go to town and back every day even for people who are used to mountain roads. I would recommend this hotel only to those who ski.
Staff is very nice and helpful!
The store is a definite advantage at a location like that.
Bart Bouche
il y a 3 semanas sur
Google
Not worth 5 stars.
Merci pour votre retour Bart.
Navrés de lire que votre séjour n'ait pas été à la hauteur de vos espérances.
Nous prenons note de votre commentaire, et restons attentifs lorsque nous ne répondons pas aux attentes de nos hôtes.
En espérant que vous nous renouvellerez votre confiance lors d'un prochain séjour !
Belle journée et à bientôt.
L'équipe Pierre & Vacances
(Translated by Google)
Thanks for your feedback Bart.
We are sorry to read that your stay did not meet your expectations.
We take note of your comment, and remain attentive when we do not meet the expectations of our guests.
Hoping that you will renew your confidence in us during a future stay!
Have a nice day and see you soon.
The Pierre & Vacances team
xu ji
il y a 3 semanas sur
Google
The hotel has good service and friendly people. The room is also big enough. There are slippers and bathrobes. There is a spa downstairs, which is very suitable for relaxing after skiing.