Apartamentos premium Les Terrasses d'Hélios
1530 €
2 noches del 27/02 al 29/02  
El precio es sólo para alojamiento (por ejemplo, Apartamento 8 personas - 3 dormitorios, del 27/02 al 29/02 . En Francia, los precios mostrados no incluyen la tasa turística.

Comentarios de los clientes Les Terrasses d'Hélios

4.4

Muy bueno

429 comentarios

5

62.7 %

4

26.6 %

3

4.7 %

2

1.9 %

1

4.2 %

Erik Jenchenne

il y a 1 día sur Google

5/5
As usual, we were very satisfied with our apartment. Spacious for 4 people and super equipped. No complaints about cleanliness and sound insulation. The Wellness is unfortunately always rather crowded with people and especially children. Parking costs €90/week, there are cheaper but less practical options. The big plus is the location of the hotel, the slopes are at the exit of the locker room.
Ver más

Chi Won

il y a 6 días sur Google

4/5
With 6 people we booked apartment no. 317 with 2 bedrooms of 50m2. Helios is not centrally located in Flaine. For entertainment and liveliness, take the shuttle bus to the slightly lower part. We think walking is just a bit too far.

Pros:
- Our apartment is spacious by French standards.
- kitchen is very well equipped with plenty of crockery and cutlery; enough pans and utensils; upon arrival there was a starter package containing: dishcloth; mini bottle of dish soap; 2 small garbage bags and only a few dishwasher tablets. Luckily we brought some with us from home.
- one of the 2 bedrooms has an ensuite bathroom + toilet
- shuttle bus: bus stop is approximately 100 meters from Helios
- between 6 p.m. and midnight you can use the free (!) Helios taxi bus to be taken to the center and also to be picked up in the center. This is instead of the shuttle bus that no longer runs after 6 p.m. This service is very good because you only have to call a number and the taxi van will be ready in no time. Really great and efficient too!
- indoor swimming pool: wonderful!
- sauna: very nice after skiing!
- outdoor Jacuzzi: fantastic, even at temperatures below freezing!
- The apartment has a bathrobe for each guest (handy to wear when you go to the pool) and disposable hotel slippers.
- ski-in ski-out.
- ski room with boot warmer.
- not too large SPAR supermarket right next to the ski locker door; Therefore, we did not use Helios' breakfast service and we bought freshly baked baguettes, croissants and pain au chocolat ourselves every morning (very tasty!). The supermarket prices are expensive, including toilet paper because Helios did not replenish it (only a few toilet rolls for the whole week!) We had to buy it there ourselves. So tip: if you come with your own car: take some extra from home :-)
- good restaurant Le Table opposite the supermarket (recommended!).
- ski rental company and ski school nearby.
- indoor garage: your car can be covered for €90 per week. Just a pity there is no charging point available. So we had to drive to the P3 in the village to charge your car there!

Negatives:
- despite ski-in ski-out, it takes some time to ski to the central Grand Vans ski station. Because from Helios you first ski down to the "Gerats" chairlift. There, take the chairlift up and then ski via a short blue piste (Aigue-marine/Baudroie) to the Grand Vans Telecabine station.
- During our stay there was a lot of snow. As a result, we could not drive our car (with good winter tires) out of the parking garage without snow chains in the early morning of departure! The slope was just too steep. So be prepared to have to put snow chains on your tires to get out of the parking garage.
- cleaning could be better: especially the ensuite bathroom of one of the bedrooms. The ceiling is slightly moldy due to very poor ventilation and there is a lot of limescale on the shower rod.
- switching the heating on and off in the bedrooms and living room requires instructions for use. It was very difficult in the beginning. Small children should be careful of the scalding heat when the heating is on!
- Unfortunately there is no cleaning and bath/towel change during the week. You can have cleaning work done mid-week for an additional fee. Quite pricey, around 100 euros one-time for a 6-person apartment.
- no charging point in the indoor parking garage.

Despite some negatives, we really liked Helios. If we return to Flaine, we would book an apartment here again, but one that:
- slightly larger: 60 m2; and
- Located on a slightly higher floor (now on the 3rd) for a better view.
Ver más

david vermeire

il y a 3 semanas sur Google

4/5
Accustomed to this Residence for several years, well located, and pleasant on a daily basis. But given the high price, it's difficult to realize that the SPA is not at the top, hammam still broken, jacuzzi never at the right temperature, a little cold therefore. No excuses, no effort made. Damage.
Ver más

Jean Arzano

il y a 3 semanas sur Google

5/5
Very comfortable and functional residence. Easy access to the ski room, reception, local shops and parking. We leave and return on skis. The apartment is well equipped and comfortable. The room is a bit small, but that's not the most important thing. The reception staff are professional and attentive.
Ver más

bobju will

il y a 3 semanas sur Google

3/5
Good residence but do not take the FAMILEAT breakfast pack sold by Pierre et vacances, it's a SCAM, the content is ridiculous, some products are not edible because they are toasted, for a price of 100 euros, it's ashamed !
Opinión 2024-02-02 12:19:16

(Translated by Google) Surprised and sorry, Will, about your experience with our Famileat breakfast pack.

We pride ourselves on offering quality products and we sincerely regret that you have encountered problems with certain items.

Indeed, with Famileat, our objective is to offer you a personalized, balanced and gourmet breakfast, composed of homemade products and committed French brands.

If you are not satisfied with your choice, we are here to remedy the situation, because our only goal is to please you!

Thank you for your feedback, which allows us to constantly improve our services.

See you soon,

The Pierre & Vacances team

(Original)
Surpris et désolés, Will, de votre expérience avec notre pack petit déjeuner Famileat.

Nous mettons un point d'honneur à offrir des produits de qualité et nous regrettons sincèrement que vous ayez rencontré des problèmes avec certains articles.

En effet, avec Famileat, notre objectif est de vous offrir un petit déjeuner personnalisé, équilibré et gourmand, composé de produits faits-maison et de marques françaises engagées.

Si votre choix ne vous a pas satisfait, nous sommes là pour remédier à la situation, car notre seul but est de vous faire plaisir !

Merci pour votre retour, qui nous permet d'améliorer constamment nos services.

A bientôt,

L'équipe Pierre & Vacances

Ver más
Espera, por favor